Phone Receptionist

Phone Receptionist

Mid Florida Cancer Centers is a comprehensive Hematology & Oncology practice with four locations in Orange City, Deland, Oviedo, and Sanford. Our physicians offer a wide range of services with the goal to provide our patients with the highest quality of care and patient experience.

Mid Florida Cancer Centers is seeking an experienced phone receptionist. Although previous experience in medical reception is preferred it is not required as we are willing to teach you the skills if you are willing to bring a positive attitude and fierce work ethics to our office every day. The ideal candidate will understand the importance of good customer service skills as well as being able to be flexible in the changing needs of our growing practice.

Receptionist Job Description

• Answering patients and other offices' calls
• Looking up patient information in on the computer in the EMR (Electronic Medical Record)
• Routing calls to the appropriate department
• Helping with outbound calls and voicemails
• Cubicle position in office
• Sort through electronic faxes in our EMR and route them to the appropriate departments as needed.
• Medical Records Processing

Knowledge, Skills, and Abilities

• Working knowledge of common office computer programs; Word, Excel, Outlook Email & Calendar
• Organization: Maintaining accurate records and filing systems.
• Professional phone etiquette and knowledge of phone systems and multi phone line system.
• Excellent time management and prioritizing tasks
• Must be able to work independently
• Bilingual (Spanish) Preferred.

Education/Experience

• Minimum High School Diploma, Some College preferred.
• At least 1 year medical or office experience preferred.

Job Type

Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Work Location

In person