Receptionist/Office Coordinator Bessemer Management

Receptionist/Office Coordinator Bessemer Management

Bessemer Management is a transportation company that provides comprehensive back-office support, management, and logistics services for several logistics/trucking companies. We have 90+ years of experience operating in multi-faceted transportation modes and are a growing organization.

We are looking for a dynamic, career-minded individual to support our company as a Receptionist/Office Coordinator.

This position is full-time, on-site in our Cleveland, Ohio office.

This role is vital to our company's culture and success. You are often the first voice and face of our companywhether by phone, email, or in personso you set the tone for the experience others have with us. Whether you're welcoming a building visitor, juggling multiple phone lines, or managing several tasks at the same time, you still maintain your innate ability to make others feel seen, heard, and cared for.

Our ideal candidate is someone who brings warmth, professionalism, and a calm, can-do attitude to even the busiest moments. They thrive on creating great first impressions, love connecting with people, understand that even the small moments are big opportunities to represent a company, and can handle both the chaos and the routine with grace and good humor.

Additionally, you will be exposed to different facets of our company in this role as you assist us with various administrative/data entry-type tasks that support our different departments. Because we know that this and everything we already described above is more than one person can effectively handle on their own two additional Receptionist/Office Coordinators will work alongside you, splitting their time in a similar fashion.

The bottom line: if you are a cheerful and dynamic individual who is looking for a role that allows you to make a direct impact on your company, this role could be a great fit for you. In addition, as we are intentional about promoting our employees from within our organization, we encourage candidates with management aspirations that are looking for a long-term role to grow within a company to apply for this position.

Responsibilities of the Position:

• Answering/transferring a high volume of calls to the appropriate person or department
• Greeting/directing visitors coming into our building
• Updating/tracking business data and employee/company contact information
• Requesting, updating, and tracking contractor/driver profiles
• Ordering and keeping inventory of office supplies
• Assistance with mail sorting, sending, receiving, tracking, and scheduling pickups
• Supporting other departments with tasks and supplemental projects

Qualifications & Interpersonal Skills:

• Associate or bachelor's degree (preferred), high school diploma, or GED
• Previous experience in a professional office setting or having completed an internship
• Exceptional multi-tasking and organizational skills
• Ability to work in a collaborative, team environment where you will interact with a variety of people, including customers, terminals, co-workers, and internal departments
• Strong communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence
• Proficient use of Microsoft Office Excel, Word, and Outlook
• Bilingual English / Spanish a plus

Work Schedule & Benefits:

• Monday through Friday, 8:30 AM to 5:00 PM (on-site in Cleveland, OH)
• Performance-based bonus plan
• Complete benefits package including medical, dental, vision, and life insurances
• 401(k) with company match
• Vacation and holiday pay
• Paid parental leave

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.

Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. The companies we serve (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., and DD&S Express) are comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.

We are a company that is diversified, independent, stable, and growth minded. We value innovation, long-term thinking, and a roll-up-your-sleeves/desire to dig in mentality. We invest in people who take ownership, care deeply about quality, and want to contribute to something bigger than themselves.