Supervisor, Premium Lounge & Banquets | Part-Time | Steven Tanger Center for the Performing Arts

Supervisor, Premium Lounge & Banquets

The Supervisor, Premium Lounge & Banquets is responsible for overseeing the serving of guests in all catering, banquet, and lounge areas. The Supervisor, Premium Lounge & Banquets, must be personable and able to work in an ever-changing fast-paced environment. The Supervisor, Premium Lounge & Banquets will assist the GM, AGM, and Chef with projects including training, inventory, and special events. The Supervisor, Premium Lounge & Banquets must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $22.00-$25.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 30, 2026.

Responsibilities

• Responsible for overseeing the setup of food & beverage service areas within venue based on specific event needs
• Ensures all lounge and banquets are set prior to event
• Responsible for ensuring quality and hospitality throughout all banquet and lounge areas
• Responsible for communication between counterparts of the department
• Responsible for organization and preparation of events
• Responsible for supervising team members on non-event and event days
• Forward any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitor and maintain food quality
• Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintain, resolve, and enforce cash handling policies and procedures
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests, including alcoholic beverages.
• Check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests
• Supervises the setup of club functions, including linens, dishware, glassware, and silverware.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all Oak View Group policies and procedures.
• Assists the Management team with projects including training, inventory, and special events.
• All other duties as assigned by the managers and supervisors.

Qualifications

• 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.