District Operations Manager

District Operations Manager

AFPS is seeking a District Operations Manager to lead our Panama City Beach branch. This role is responsible for overseeing daily operations, developing employees, strengthening customer relationships, and ensuring the branch achieves its operational and financial objectives. The ideal candidate is a hands-on leader who can balance customer service, employee development, operational efficiency, and business performance. Experience in the fire protection, life safety, security, construction, or field service industries is preferred, but not required.

About AFPS

AFPS has been proudly locally owned and operated since 1989. In an industry increasingly shaped by consolidation and international ownership, we remain committed to the values that have guided us from the beginning: investing in our employees, providing exceptional service to our customers, and making decisions with a long-term perspective. Our team members have direct access to leadership, opportunities for growth, and the ability to make a meaningful impact on the future of AFPS.

Key Responsibilities

Provide leadership and direction for all branch operations, ensuring efficient processes and high-quality service delivery.

Manage and develop branch personnel while fostering a culture of accountability, teamwork, and continuous improvement.

Monitor branch performance, including productivity, profitability, job costs, and key operational metrics.

Ensure customer commitments are met through quality workmanship, timely communication, and exceptional service.

Oversee scheduling, workforce planning, resource allocation, and after-hours service activities.

Establish performance expectations, coach employees, and address opportunities for improvement.

Maintain compliance with company policies, safety standards, and industry requirements.

Qualifications

Proven leadership experience in operations management, service management, or a related field.

Experience managing teams, budgets, operational performance, and customer-facing activities.

Strong financial and business acumen, including experience with budgeting and profit-and-loss responsibility.

Excellent communication, organizational, and problem-solving skills.

Ability to lead effectively in a fast-paced environment while managing multiple priorities.

Commitment to employee development, customer satisfaction, and operational excellence.

What We Offer

Competitive salary with performance-based incentive pay based on the financial performance of the branch.

Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, FSA, and 401(k).

Paid vacation, sick leave, and company holidays.

Opportunity to build and lead a successful team within a respected and growing organization.

A stable, locally owned company where your contributions are recognized and your leadership can make a lasting impact.

AFPS is an Equal Opportunity Employer and Drug-Free Workplace.