IT Technician II

We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all.

PRIMARY RESPONSIBILITIES (but not limited to):

Laptop and desktop computer troubleshooting and repair

Server maintenance

Network configuration, troubleshooting, and maintenance

Frequent, effective communication with clients, business owners and colleagues

QUALITIES AND SKILLS (but not limited to):

Knowledge of Microsoft 365 Business and Windows operating systems

A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs)

A thorough understanding of servers, including cloud servers

A thorough understanding of cyber security practices

Ability to use basic tools/do physical hardware installs

Eagerness/willingness to learn and adapt

Excellent customer service and verbal and written communication skills

Able to communicate with all levels of customers

Ability to work as a member of a team

ESSENTIALS (but not limited to):

The ideal candidate must be a self-starter and have the ability to work independently.

Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential

Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver’s license

Use of your personal vehicle with mileage reimbursement will be required

Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position)

We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience

BENEFITS:

PTO is based on time with the company

IRA with 3% match

Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost)