Digital Communication Specialist

The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Digital Communications Specialist to join our team! The Digital Communications Specialist is responsible for managing and optimizing The Harris Center's digital presence to ensure accurate, engaging, and accessible communication for internal and external audiences. This role supports both the agency and The Harris Center Foundation through website management, social media, intranet content, and digital signage. The position plays a critical role in strengthening brand presence, improving user experience, and supporting outreach, and engagement efforts.

Your Role in Action:

Website & Digital Platforms
• Manage and update The Harris Center's public website and The Harris Center Foundation website, ensuring content is accurate, timely, and aligned with brand standards.
• Coordinate with internal departments to gather, edit, and publish digital content, including program updates, announcements, and resources.
• Apply SEO best practices to improve search visibility, accessibility, and performance of web content.
• Monitor website analytics and user behavior to inform content improvements and recommendations.

Social Media Management
• Manage and maintain social media accounts for both the agency and the Foundation.
• Develop, schedule, and publish content across platforms (e.g., Facebook, LinkedIn, X, Instagram, YouTube).
• Monitor engagement, respond to comments and messages as appropriate, and escalate issues when needed.
• Track performance metrics and prepare regular reports on reach, engagement, and growth.

Intranet (SharePoint) & Internal Communications
• Serve as a key content manager for the agency intranet (SharePoint), ensuring information is wellorganized, accessible, and current . Collaborate with departments to post announcements, resources, tools, and campaigns.
• Support internal communication initiatives by creating and maintaining digital content that promotes staff engagement and awareness.

Digital Signage
• Manage digital signage content across agency locations, ensuring consistent, clear, and timely messaging.
• Schedule, design, and deploy signage content in alignment with agency communications goals.

General Communications Support
• Ensure all digital communications adhere to brand, accessibility, and compliance standards.
• Stay current on digital communication trends, platform updates, and emerging tools.
• Participate in cross-functional projects and provide digital expertise to agency initiatives.
Performs other related duties as assigned

What qualifications you will need:

Education:

• Bachelor's degree required.
• An undergraduate degree in communications, journalism, digital media, public relations, marketing, or a related
  field is preferred.

Experience:

• Requires a minimum of three (3) years of related work experience in one or more of the following
  areas: communications, video production, web development, graphic design, and/or social media
  management.
• Basic graphic design skills are preferred.

Required Knowledge, Skills/Abilities:

Strong understanding of website content management systems (CMS) and SharePoint.
• Working knowledge of SEO best practices, analytics tools (e.g., Google Analytics), and social media platforms.
• Ability to write and edit clear, engaging content for diverse audiences. Excellent verbal and written communication skills;
• Ability to meet deadlines and complete projects in a timely manner;
• Excellent computer skills, including proficiency with Microsoft Excel, Word, Power Point;
• Excellent interpersonal skills; and
• Ability to work independently as well as part of a team.

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching - a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

What else you should know:

• This position is associated with position #1365

About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.