Bilingual (English and Spanish) Collection Agent

Bilingual (English and Spanish) Collection Agent

Longwood, Florida, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Compensation for this position is $18 per hour

Summary

• Work with the collections, accounting, and legal team to recover costs incurred on clients disability claims
• Process credit card payments through our virtual process terminal
• Create deposit memos for checks and money orders
• Maintain payment schedules for clients on reoccurring payments- between 3 to 5 payments total
• Waive costs when approved by attorney
• Phone outreach to collect costs from clients
• Create and send out cost statements to clients
• Associate payments to clients files
• Notify case staff of costs collected
• Send out files to close
• Monthly reporting for overall amount collected and outstanding

Qualification

• Ability to work full time in office Monday through Friday
• Bilingual in English and Spanish is required
• High school diploma or GED
• Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision
• At least one year of office experience is preferred.
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

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