Sales Account Manager

Sydor Optics, Inc. is a Rochester-based leader in flat-surfaced precision optics with over 60 years of innovation and manufacturing excellence. From our modern facility in Chili, NY, just minutes from the Greater Rochester International Airport, we support cutting-edge industries including defense & aerospace, semiconductor, medical, entertainment, and more.

At Sydor, your work matters. You'll collaborate with talented professionals, solve complex challenges, and help deliver custom optical solutions that power today's most advanced technologies.

We reward performance and dedication with a competitive salary, a results-driven incentive program, and an exceptional benefits package. Our benefits include 100% employer-paid medical coverage with a Health Reimbursement Account (HRA), dental and vision insurance, life insurance, tuition reimbursement, and a Safe Harbor 401(k) plan with employer match.

If you're motivated, hands-on, and ready to grow with a stable company that invests in its people, we want to hear from you.

Discover your future with Sydor Optics at

Position Description

The Sales Account Manager is responsible for maintaining the existing customer base while developing a new customer base through prospecting and lead generating.

Qualifications

Education/Certifications:

Associate degree in Optics, Business, or another technical field. Bachelor's degree a plus. Previous experience with sales for Optics or technology preferred.

Skills, Knowledge and Experience:

1. Excellent organization and time management skills.
2. Excellent communication skills both verbal and written.
3. Ability to prioritize tasks and meet deadlines.

Essential Functions

1. Actively selling and quoting opportunities to meet customer needs.
2. Build and maintain strong customer relationships, loyalty, and retention.
3. Grow sales portfolio with emerging customers while maintaining legacy customers.
4. Comfort level researching and cold calling target prospects.
5. Interpret optical component drawings and prints.
6. Interface with manufacturing and process engineers on processes.
7. Represent Sydor Optics at trade shows.
8. Experience with CRM systems (Hubspot preferred) and Sales Forecasting.
9. Work with production planning and manufacturing to ensure deadlines are met.
10. Support our SIOP (Sales, Inventory, Operations and Planning) process.
11. Work effectively with others in a team environment.
12. Perform other duties as needed and assigned.