Medical Assistant Part-Time

Medical Assistant

Job Type: Part-Time, Non-Exempt Schedule: 20 hours per week; Tuesdays and Thursdays Location: Muskegon, MI

About Us: We are a community health center providing comprehensive, multidisciplinary care to individuals and families in our community. Our integrated care model includes mental health, primary care, dental, pharmacy, and other supportive services designed to improve the overall health and well-being of our patients.

We are seeking a compassionate, organized, and dependable Medical Assistant to support our psychiatry services on a part-time basis.

Position Summary

The Medical Assistant will work closely with a psychiatrist to support patient care and clinic operations. This individual will help ensure a positive patient experience while assisting with administrative, clinical, and care coordination responsibilities in a fast-paced outpatient setting. This role is ideal for someone who values teamwork, culturally responsive care, and serving diverse patient populations.

Why Hackley Community Care?

• A Rewarding and Desirable Practice: You'll be part of a team that delivers top-quality, patient-centered care in a supportive environment.
• Competitive Pay & Comprehensive Benefits: We offer an attractive compensation package, including paid time off, paid holidays, and quarterly bonuses.
• Employee Perks: Retirement plan, vendor discounts, and an exceptional benefits package.
• Collaborative Work Culture: Work alongside passionate professionals who value teamwork and support each other in delivering the best care possible.

What You'll Be Doing

1. Welcome and assist patients in a professional and compassionate manner
2. Prepare patients for appointments and obtain/update medical information
3. Record vital signs, medication lists, and patient histories as appropriate
4. Support psychiatry workflows
5. Schedule appointments and coordinate patient follow-up
6. Manage phone calls, patient messages, prescription refill requests, and prior authorizations
7. Assist with referrals and coordination of care with internal and external providers
8. Maintain accurate electronic health records (EHR)
9. Support telehealth visits when needed
10. Ensure compliance with HIPAA and clinic policies
11. Assist with general administrative and operational tasks

Job Qualifications and Special Skills Include

1. High school diploma or equivalent required
2. Graduate of an accredited Medical Assistant program required
3. Current Medical Assistant Certification preferred
4. Current CPR certification preferred
5. Possess basic knowledge and skill level appropriate to education and training
6. Ability to seek and utilize supervision appropriately
7. Strong interpersonal and communication skills
8. Ability to document accurately and appropriately
9. Demonstrates basic knowledge of age-specific care criteria
10. Basic computer proficiency
11. Working knowledge of insurance types and verification processes
12. Ability to work effectively within a multidisciplinary team environment
13. Commitment to compassionate, patient-centered care