Account Executive - Atlanta

Job Description

Job Description

At Danessa Myricks Beauty, we DREAM BIG.

D-Dare

R-Reimagine

E-Experiment

A-Accessible

M-Made Easy

The Account Executive is essential to Danessa Myricks Beauty's store-level success. The primary responsibility is to generate in-store sales and lead a team of A ccount C oordinators and S elling and E ducation S pecialists.  The AE is responsible for the staffing and management of ACs and SES within a given territory.  The Account Executive is a partner to the corporate sales team and contributes to strategic decision-making to influence Danessa Myricks Beauty’s in-store success.  The AE is accountable for sales performance, budgetary management, and people management in their respective territory.

The ideal candidate must enjoy the retail environment and must have a strong background in people development, sales, education, artistry and training.  The candidate must be a stellar seller, organized, responsible, detail-oriented, a self-starter, a multi-tasker, and possess strong follow-up skills.  An AE must have the ability to successfully plan, organize, and conduct events and trainings at the store level and manage a team to conduct their own events and trainings within their assigned stores.  Communication skills, timely reporting practices, follow-through, and a collaborative approach with the team to develop strategic in-store activity.  Energy, passion & resilience are crucial; must be comfortable working in a fast-paced, entrepreneurial environment.

RESPONSIBILITIES:
Sales, Events, & Education:

• Achieve targeted sales goals for designated stores as directed by the Corporate Sales team.
• Coordinate and book in-store training and support dates and activate strategic education and event initiatives as directed by the sales leadership team.
• Act as primary day-to-day brand contact for designated stores.
• Develop and frequently assess store visit call cycle for self and direct reports; partner with sales leadership to optimize territory coverage.
• Educate, train, and develop employees at our retail partners, with a focus on product knowledge, artistry, and selling skills.
• Utilize DMB University, sales, education, event tools, personal selling skills and experience to support fiscal sales plan achievement.
• Plan and execute effective in-store and FSC events to drive sales and support marketing objectives.
• Continuously assess and evaluate each door’s productivity, sales and training results of SES support and ROI with sales leadership.
• Collaborate with sales leadership to build impactful store-by-store action plans to address store needs and support sales goals regionally.
• Develop and build strong relationships with staff and store leadership up to District level at Sephora.
• Continually assess staffing needs and partner with sales leadership on staffing opportunities.
• Oversee AC and Selling Specialists calendars to ensure optimal call cycle coverage.
• Be a professional brand ambassador and role model for the brand through training and artistry.

Operations:

• Strategically and per company direction, book events to optimize sales and ensure proper execution in partnership with stores; oversee event scheduling of direct reports.
• Schedule Sales and Education Specialists within given territory monthly, in line with SES and T&E budget.
• Collaborate with retail partners to analyze stock needs, relay stock concerns to sales leadership.
• Support in-store merchandising and visual programs and communicate challenges to sales leadership.
• Maintain weekly communication with sales leadership, complete and submit post-event recaps and weekly reports in a timely manner.
• Host touch bases and monthly calls with the SES team during allocated office time, regarding business opportunities, sales results, successes, newness, and artistry training.
• Manage an allotted budget and keep sales leadership informed of any concerns.
• Work two 8-hr office days monthly on the first and third Tuesday of every month.
• Be the "eyes and ears" of the brand at the store level; provide continual communication of store concerns, stock concerns, product issues, and space and location challenges.

Leadership: (all performance management activities are conducted in accordance with company HR policies and procedures)

• Recruiting, onboarding, and assessment of ACs and Selling and Education Specialists; implement individual development plans.
• Coach and develop ACs and Selling Specialists on product knowledge, elevated presentation skills, sales techniques and leveraging store relationships.
• Represent Danessa Myricks Beauty brand in personal image, presentation, and artistry techniques, meetings, and events.
• Contribute knowledge of trends and translate that to DMB products and application techniques in training and event activities.
• Responsible for leading a field team spread out over a territory that may include multiple states.

Work Location - Territory, Hub, and Work week:

• Tuesday through Saturday work week and a total of 40 hours. 3 Saturdays a month required for field event/selling support; additional seasonal weekend and PM hours may be required.
• 50% monthly travel may be required depending on territory size. Mileage reimbursement for +60 miles RT from home, rate set by IRS. Business trips including flight and hotels covered under company T&E policy.
• It is expected that 5 days a week will be in the field supporting personal call cycle and monthly work with AC’s and Selling Specialists. (Exception 2 office days a month)
• First & Third Tuesday of every month will be expected office time during normal DMB corporate hours for a total of 8 hours.

REQUIREMENTS AND QUALIFICATIONS:

• Bachelor’s degree and/or comparable 4 years of retail, sales and/or beauty industry experience, preferably in the cosmetics category.
• Proven experience managing and developing remote field teams across multiple states.
• Experience working in Sephora preferred.
• Proven track record of overseeing with successful events.
• Memorable, positive, professional, and enthusiastic presence
• Strong aptitude for product knowledge, brand messaging, training, and selling.
• Multi-store visit calendar booking and management ability.
• Experience working in an open-sell environment.
• Excellent oral, written, and presentation skills.
• Ability to take strategic direction based on sales and business analysis.
• Ability to personally organize, set priorities, and work cross-functionally to achieve desired outcomes.
• Basic computer skills a must: Microsoft Office Word, Outlook, PowerPoint, Excel
• Self-motivated, committed, and goal-oriented.
• Energetic and passionate with an entrepreneurial, flexible spirit.
• Ability to travel required.
• Valid driver’s license needed (exception NYC), reliable personal transportation
• Flexibility regarding work hours, i.e., weekends.

Competencies:

• Relationships - Is approachable and presents ideas convincingly and with sincerity while developing good relationships with co-workers, stores, and leadership.
• Activator - Shows understanding of time management.
• Pride - Has high personal standards and communicates negative and positive feedback regularly and without fear.
• Intensity - Shows a strong need to get things done.
• Self-Direction - High personal standards and desires to be challenged to gain more knowledge and responsibility.
• Arranger - Has a good sense of prioritizing tasks, has good follow-up, and finds ways to improve methods.
• Communication - Listens effectively, pays attention to body language and tone of voice, and can communicate clearly in writing, telephone, and email.
• V alues - Looks out for the company's best interest and shows responsibility for commitments.

Physical Demands:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear.

EEO:
Danessa Myricks Beauty actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. We are an Equal Opportunity Employer and take pride in a diverse environment. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, sex, religion, gender identity or expression, genetic information, sexual orientation, national origin, pregnancy, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.