Inside Sales Representative

Job Description

Job Description

We are looking for a motivated Inside Sales Representative to join a healthcare-focused organization in Concord, California. This contract opportunity with potential for a permanent role is ideal for someone early in their sales career who enjoys speaking with people, understanding their needs, and helping them make informed decisions. In this role, you will connect with warm inbound and marketing-generated leads, build trust with seniors and their families, and turn interest into long-term customer relationships through thoughtful, consultative conversations.

Inside Sales Representative Responsibilities:

• Engage with inbound and marketing-sourced prospects to understand their situations and recommend suitable products, pricing, and service options.

• Lead consultative sales conversations that address customer questions, ease concerns, and highlight the value of available solutions.

• Build strong connections with seniors, caregivers, and family members by communicating with empathy, clarity, and professionalism.

• Maintain consistent follow-up with prospective customers to keep opportunities moving forward and improve conversion outcomes.

• Record customer interactions, lead updates, and sales activity accurately in company systems to support pipeline visibility and reporting.

• Work toward daily performance expectations related to outreach, conversions, and revenue generation.

• Partner with colleagues and leadership to share feedback on customer objections, lead quality, and market patterns.

• Use persuasive and timely communication to help interested prospects make confident purchasing decisions.

If you are interested in this Inside Sales Representative, please submit your resume today!

• Entry-level or up to 2 years of experience in inside sales, customer service, retail, or a call center environment.
• Strong verbal communication skills with the ability to listen carefully, build trust, and influence decisions effectively.
• Comfortable managing a high volume of phone-based interactions in a fast-paced setting.
• Self-motivated and target-driven, with a genuine interest in developing a long-term sales career.
• Basic computer skills and the ability to learn new sales platforms and internal tools quickly.
• Strong organizational skills with attention to detail when updating customer records and tracking follow-up activity.
• Interest in healthcare, senior support services, or mission-oriented products is preferred.