Front desk administrator

We are seeking a professional, polished, and dependable Front Desk Administrator to serve as the first point of contact for a law firm in Richmond. As the face and voice of the practice, you will play a crucial role in shaping client impressions, directing calls, managing daily office flow, and providing vital administrative support to the legal team. The ideal candidate possesses exceptional communication skills, a high level of discretion, and the ability to maintain a calm, welcoming demeanor in a fast-paced environment. Key Responsibilities

• Client Relations: Greet clients and visitors warmly upon arrival; announce guests and escort them to conference rooms.
• Communication Management: Answer, screen, and route incoming phone calls on a multi-line system; take accurate messages and handle general inquiries.
• Mail & Deliveries: Sort and distribute daily mail, couriers, and incoming faxes; manage outgoing mail and coordinate legal process servers or overnight shipments.
• Scheduling & Coordination: Maintain the firm's master calendar, schedule client consultations, and coordinate the booking of conference rooms.
• Administrative Support: Assist paralegals and attorneys with light administrative tasks, including data entry, scanning, photocopying, and preparing basic legal correspondence.
• Office Upkeep: Ensure the reception area, lobby, and conference rooms are tidy, professional, and fully stocked with necessary supplies.

Qualifications & Skills

• Experience: 3+ years of experience in a professional setting within a front desk, receptionist or administrative assistant position.
• Communication: Outstanding verbal and written communication skills with professional telephone etiquette.
• Technical Proficiency: strong computer skills, including proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Discretion: Proven ability to handle sensitive, confidential client information with the utmost integrity.
• Organization: Excellent multitasking, time-management, and organizational skills, with sharp attention to detail.

salary: $20 - $23 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: Associate

Responsibilities

• Client Relations: Greet clients and visitors warmly upon arrival; announce guests and escort them to conference rooms.
• Communication Management: Answer, screen, and route incoming phone calls on a multi-line system; take accurate messages and handle general inquiries.
• Mail & Deliveries: Sort and distribute daily mail, couriers, and incoming faxes; manage outgoing mail and coordinate legal process servers or overnight shipments.
• Scheduling & Coordination: Maintain the firm's master calendar, schedule client consultations, and coordinate the booking of conference rooms.
• Administrative Support: Assist paralegals and attorneys with light administrative tasks, including data entry, scanning, photocopying, and preparing basic legal correspondence.
• Office Upkeep: Ensure the reception area, lobby, and conference rooms are tidy, professional, and fully stocked with necessary supplies.

Skills

• Front Desk (3 years of experience is preferred)
• Office Support
• Front Desk Coordination
• MS Office
• Written Communication
• Oral Communication
• Organization
• Scheduling Appointments (3 years of experience is preferred)
• Answering Phones (3 years of experience is required)
• Administrative Duties (3 years of experience is required)
• Greeting Customers (3 years of experience is preferred)
• Professional Office Experience (3 years of experience is required)

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.