Specimen Processor

Job Description

Pride Health is hiring Specimen Processing - Referral Representative I - 3rd shift to support our client’s medical facility based in Pittsburgh PA 15220. This is a 3-month assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!

Title : Specimen Processing - Referral Representative I - 3rd shift

Location: Pittsburgh PA 15220

Duration: 3 months+

Shift: 3rd 9pm-5:30am EST

Pay rate : $21.85 per hour

• Pay rate is strictly based on years of experience and educational qualifications.

Specimen Processing & Referral Testing

• Retrieve, sort, and process specimens for shipment to referral laboratories.

• Verify specimen quality and accuracy, including checking for:

• Correct specimen type

• Adequate quantity

• Proper temperature conditions

• Complete and accurate information

• Prepare and package specimens according to IATA shipping regulations.

• Research test availability and coordinate with referral vendors.

• Respond to customer, client, and vendor inquiries related to:

• Test results

• Service issues

• Referral testing concerns

• Communicate tests not performed (TNPs) and laboratory incidents to clients within 24 hours.

• Investigate and resolve complex referral testing issues.

• Provide timely updates and maintain excellent customer service standards.

• Report laboratory results using established procedures.

• Maintain accurate departmental records and documentation.

• Escalate reportable quality incidents to supervisors when necessary.

• Ensure all communication and documentation are completed thoroughly and accurately.

• Follow all laboratory safety and compliance standards, including:

• CLIA

• HIPAA

• OSHA

• Laboratory safety protocols

• Maintain a safe, clean, and organized work environment.

• Use required personal protective equipment (PPE) and safety controls.

Required Qualifications

• High School Diploma or equivalent (Required)

• 1–2 years of clinical laboratory experience

• Strong attention to detail and organizational skills

• Ability to work independently and manage multiple priorities

• Good problem-solving and communication skills

• Proficiency in:

• Microsoft Office (Word, Excel, Outlook)

• Laboratory Information Systems (LIS)

• Data entry and documentation

Preferred Qualifications

• Customer service experience

• Medical or healthcare background

• Familiarity with medical terminology and referral testing processes

Physical Requirements

• Ability to stand and work for extended periods

• Frequent walking and standing

• Ability to lift and carry:

• 1–10 lbs frequently

• 11–25 lbs occasionally

• Up to 50 lbs with assistance when needed

Work Environment

• Clinical laboratory environment

• Regular handling of biological specimens and potentially hazardous chemicals

Skills & Competencies

• Strong attention to detail

• Excellent communication and interpersonal skills

• Ability to handle confidential patient information responsibly

• Strong multitasking and time management abilities

• Independent decision-making and problem-solving skills

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Interested? Apply today!