Air Force - Senior Account Manager with Security Clearance

Company Overview Integrated Data Services (IDS) is a leading provider of custom software products and government financial management services. Founded in 1997 in El Segundo, CA, IDS has expanded nationwide and is recognized by government agencies for reliable information systems. Position Description Senior Account Manager – Department of the Air Force (DAF) Responsibilities Account Leadership & Customer Ownership Serve as the primary point of contact and trusted advisor to DAF leadership, including Secretariat, Air Staff, Space Staff, PAEs, DRPMs, resource sponsors, and FM stakeholders. Own overall account health, customer satisfaction, and long‑term relationship strategy. Build and maintain strong relationships across senior leadership and working‑level stakeholders. Align PMRT and CCaR™ capabilities to DAF priorities, ensuring clear linkage to mission outcomes and decision advantage. Adoption & Value Realization Lead the account strategy to drive enterprise adoption and sustained usage of PMRT and CCaR™ as authoritative systems. Ensure customers fully realize the value of real‑time, data‑driven portfolio management. Partner with delivery teams to remove adoption barriers and accelerate user engagement. Champion change management efforts, including stakeholder alignment, communications, and executive‑level advocacy. Strategic Engagement & Executive Influence Engage directly with senior DAF leadership to shape how PMRT and CCaR™ support portfolio‑level decision making. Lead executive briefings, demonstrations, and strategic discussions that clearly articulate mission impact and decision advantage. Anticipate customer needs and position IDS solutions to address emerging priorities. Support and influence governance, policy alignment, and enterprise‑level transformation initiatives. Growth & Account Expansion Identify, shape, and drive follow‑on opportunities aligned to DAF priorities and enterprise expansion. Partner with IDS leadership to develop and execute account growth strategies, expanding PMRT and CCaR™ adoption across PAEs, adjacent organizations, and unrealized DAF whitespace. Position new capabilities, including CCaR™ AI, to expand mission impact and deepen customer engagement. Support capture activities, proposals, and strategic pursuits within the account. Cross‑Functional Leadership Act as the bridge between the customer and IDS product and engineering teams. Ensure customer priorities, feedback, and operational insights are clearly communicated and acted upon internally. Collaborate with delivery teams to ensure solutions align with customer expectations and mission needs. Drive internal alignment to support a unified, high‑quality customer experience. Product Insight & Continuous Improvement Capture customer feedback and operational insights to inform product roadmap and capability evolution. Advocate for enhancements that improve usability, adoption, and mission effectiveness. Ensure field insights are translated into meaningful product improvements and innovation opportunities. Knowledge and Skills Proven ability to manage and grow strategic customer relationships with senior executive stakeholders. Strong executive presence with the ability to influence decision‑making at the SES/GO level. Demonstrated success driving enterprise adoption and customer success for complex software solutions. Ability to translate technical capabilities into mission‑relevant outcomes and decision advantage. Strong communication and briefing skills, including executive‑level presentations. Experience navigating complex, multi‑stakeholder DOW environments. Deep understanding of DAF organizations (Secretariat, Air Staff, Space Staff, PAEs and DRPMs). Strong knowledge of DOW systems acquisition, financial management and PPBE processes. Preferred Qualifications Experience supporting enterprise software platforms in acquisition, financial management, or ERP‑like environments. Familiarity with analytics and decision‑support tools (e.g., Qlik, Power BI, or similar). Understanding of system integrations across acquisition, financial, and contracting systems. Prior experience with PMRT, CCaR™, or similar systems. Education and Work Experience Minimum of a Bachelor’s degree in business management, engineering, computer science, economics, or related discipline. Minimum of ten (10) years of experience in DOW systems acquisition or financial management, with strong preference for DAF experience. Demonstrated success managing strategic accounts or customer portfolios within defense, federal, or enterprise environments. Physical & Mental Qualifications Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance Applicants selected for employment will be subject to a federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Active Secret clearance preferred; ability to obtain and maintain required clearance is mandatory. Travel Some travel may be required. Normal work schedule hours may vary, Monday through Friday. Additional hours and/or weekends may be required to meet deadlines or travel obligations. Salary Range $175,000 – $190,000 per year. The disclosed salary range estimate is a good faith determination of potential base compensation for this position at the time of this posting. Benefits Employer‑paid health, dental, vision, disability, AD&D and life insurance plans. Elective plans including flexible spending accounts, voluntary life insurance and supplemental insurance. 11 paid holidays, generous PTO accruals starting at three weeks per year, and a 401(k) safe harbor contribution upon eligibility. Generous employee referral bonuses. EEO Statement IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizen status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E‑Verify. Citizenship Requirement U.S. citizenship is required; H1‑B visas and other visas are not being sponsored. #J-18808-Ljbffr Integrated Data Services