Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in May 2022 and is a growing team of two with a strong foundation in the business. Before opening my own agency, I helped build my wifes State Farm agency, which gave me valuable experience and a deep understanding of what it takes to succeed.

I come from a State Farm family and have been married since 2007, with one child in college. Outside of work, I enjoy traveling, soccer, and golfing. We stay connected to the community by supporting local events and small businesses.

For our team, we offer professional development opportunities, an Aspirant program, a life insurance stipend, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is growth-oriented and career-focused. Im passionate about developing team members and helping them succeed. Were looking for someone who is hardworking, motivated, and determined - someone who wants to grow, take on new opportunities, and build a long-term career as part of a supportive team.

ROLE DESCRIPTION:
Marco Murillo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.