Senior IT Audit Manager

Senior IT Audit ManagerOpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. OpenLoop is looking for a Senior IT Audit Manager to join its Internal Audit function and own the IT controls audit program. Reporting to the Head of Internal Audit, you will assess and validate the design and effectiveness of IT general controls, cybersecurity, data privacy, and emerging technology controls across a cloud-based infrastructure, EHR and EMR systems, and a broad ecosystem of third-party SaaS integrations. The work spans the full IT risk landscape, from SOX ITGC readiness to HIPAA security, AI governance, and data security, in a multi-entity, heavily regulated telehealth environment that is scaling rapidly and preparing for a significant next step in its growth trajectory. This role partners directly with technology and business leadership to design, remediate, and validate controls, ensuring systems and data are secure, reliable, and compliant.What You'll DoDevelop and maintain a risk-based IT audit plan, conducting periodic IT risk assessments across systems, applications, infrastructure, and emerging technology domains to establish audit prioritiesLead end-to-end IT audit engagements, from planning and scoping through fieldwork, reporting, and issue closureFacilitate kickoff, status update, and closing meetings with IT process owners, system owners, and senior managementDesign and execute IT control testing procedures independently, including ITGC testing across access management, change management, computer operations, and system development life cycle (SDLC)Assess and validate cybersecurity controls, including network security, identity and access management, vulnerability management, and incident responseEvaluate cloud infrastructure controls (including AWS environments) for security, reliability, and compliance with applicable frameworks and regulatory requirementsConduct audits of EHR and EMR systems and clinical application controls, and assess data privacy controls for compliance with HIPAA Security Rule, CCPA, and applicable state-level regulationsSupport the governance of AI governance frameworks and controls, including model governance, data quality, bias risk, and compliance with emerging AI regulationsPrepare and maintain IT audit documentation including process narratives, system flowcharts, risk and control matrices (RCMs), testing workpapers, and audit reportsPartner with management to design, remediate, and validate IT controls, providing practical and prioritized recommendations to address identified gaps and process weaknessesTrack open IT audit issues and remediation plans through closure, validating the effectiveness of corrective actionsMonitor the evolving IT risk, cybersecurity, and regulatory landscape to keep the IT audit plan current and relevantWho You AreRequiredBachelor's degree in Information Systems, Information Technology, Computer Science, or equivalent technical field and active Certified Information Systems Auditor (CISA) designation7+ years of progressive IT audit experience in business risk advisory consulting or internal audit IT specializationDemonstrated hands-on experience with IT general controls (ITGC) testing, including access management, change management, computer operations, and SDLCStrong knowledge of IT governance and control frameworks (COBIT, COSO, NIST 800-53, ISO 27001) and ISACA IT audit standards and professional practicesDemonstrated experience auditing cybersecurity and cloud infrastructure controls, including network security, identity and access management, vulnerability management, incident response, and cloud environments such as AWS, Azure, or GCPFamiliarity with HIPAA Security Rule requirements, including technical safeguards, risk analysis, and security incident proceduresExperience auditing application controls across SaaS platforms and regulated healthcare technology environments, including EHR and EMR systems, with hands-on testing of input, processing, and output controls, data integrity, and access controlsDemonstrated use of AI tools to enhance audit execution, accelerate control testing, and improve efficiency across the audit lifecycleAbility to execute IT audit engagements independently, manage multiple concurrent engagements, and deliver on time without close supervisionClear, concise written and verbal communication skills; able to translate complex technical findings into practical, actionable recommendations for both IT and non-IT audiencesPreferredPublic accounting background (Big 4 or regional firm) with an IT audit or technology risk advisory focusAdditional certifications such as CRISC, CISSP, CISM, or CIAPrior experience supporting SOX ITGC compliance in a pre-IPO, newly public, or high-growth company environmentExperience auditing or assessing AI governance frameworks, including model governance, data quality controls, and compliance with emerging AI regulationsFamiliarity with data privacy frameworks beyond HIPAA, including CCPA or other applicable state-level regulationsKnowledge of DevOps practices and SDLC security controls relevant to software development and deployment pipelinesProficiency with GRC platforms (e.g., AuditBoard, Workiva, or Vanta) for IT audit management and evidence collectionExperience in digital health, telehealth, or multi-state healthcare services environments, including familiarity with pharmacy management systems, dispensing technology, or regulated pharmaceutical IT environmentsWhat We OfferCompetitive compensationMedical, Dental & VisionFlexible Spending / Health Savings AccountsGenerous PTO and hybrid-work flexibility401(k) with Company MatchLife Insurance, Pet Insurance, and moreOur CompanyWe have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.Sound like a good fit? We'd love to meet you. OpenLoop