Rental Customer Sales Agent - 2nd Shift

Job Description

Job Description

Do you enjoy helping people, building relationships, and delivering exceptional customer experiences? Budget Car & Truck Rental is hiring Rental Agents to join our busy Provo Airport, Provo/Orem, and American Fork locations. If you thrive in a fast-paced environment and enjoy combining hospitality with sales, this is an outstanding opportunity to build your career with an industry leader.

As a Rental Agent, you'll assist travelers in finding the right rental vehicle while recommending products and services that enhance their experience. You'll also help prepare vehicles for their next rental, making attention to detail, teamwork, and excellent communication essential to your success.

Schedule

• Hours: 4:00 PM – 12:00 AM
• Weekdays and weekends

What We Offer

• Competitive base salary with performance-based incentives
• Health, Dental, and Vision Insurance
• Paid Time Off and Holidays
• 401(k) with company match
• Career growth opportunities
• A high-energy, team-oriented work environment
• The opportunity to build valuable sales, hospitality, and customer service skills

Key Responsibilities

• Welcome customers, answer questions, and guide them through the rental process from start to finish
• Promote vehicle upgrades, protection products, and additional services that enhance the customer experience
• Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements
• Resolve customer questions, concerns, and issues professionally and efficiently
• Inspect vehicles before and after each rental, document existing damage, and ensure vehicles are clean and rental-ready
• Educate customers on vehicle options, features, and pricing
• Maintain the cleanliness and organization of the rental counter and surrounding work area
• Keep accurate records of transactions, inventory, and customer interactions

Why Budget?

Family owned and operated for over 45 years, we are the largest car rental franchise in the United States. We combine the strength of a globally recognized brand with the advantages of an entrepreneurial company. We believe every employee plays an essential role in our success. With a collaborative culture and minimal layers of management, you'll have the opportunity to make an impact while working alongside one of the most experienced and confident teams in the industry.

Requirements

• High school diploma or equivalent required
• Must work weekends
• Ability to work independently with minimal supervision
• Excellent communication and interpersonal skills
• Ability to remain calm and efficient in stressful situations
• Valid driver's license with a good driving record (no more than two incidents/accidents within the last three years). Applicants under age 21 must have a clean driving record.
• Must be at least 18 years old and legally authorized to work in the United States
• Previous experience in sales, customer service, retail, hospitality, or the car rental industry is preferred
• Employment is contingent upon successfully passing a background check and drug screen

If you're ready to build your hospitality and sales career while helping travelers start every journey on the right foot, we'd love to hear from you. Apply today and join the Budget team!

Budget Car and Truck Rental is the largest car rental licensee in the US. As an industry leader, we lead by example. Budget has a collaborative work environment where we control our own destiny and believe in rewarding and promoting from within.

Company Description

Budget Car and Truck Rental is the largest car rental licensee in the US. As an industry leader, we lead by example. Budget has a collaborative work environment where we control our own destiny and believe in rewarding and promoting from within.