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Field Service and Order Management Coordinator - Skiatook

Full-time

NOV

JOB DESCRIPTION

PRIMARY RESPONSIBILITIES

Operational Support:

  • Assist in the planning and execution of operational jobs such as field service dispatching.
  • Coordinate and monitor daily operational activities to ensure alignment with organizational goals maintaining accurate job boards and backlogs.
  • Troubleshoot and resolve operational issues in a timely manner.

Communication and Coordination:

  • Serve as a liaison between different departments to facilitate communication and collaboration.
  • Coordinate meetings and prepare necessary documentation, such as reports and presentations.
  • Ensure all paperwork is validated and finalized in timely manner.
  • Maintain and update operational records and databases.

Process Improvement:

  • Identify areas for process improvement and provide recommendations to enhance efficiency.
  • Assist in the development and implementation of new procedures and processes.
  • Monitor and analyze operational metrics to identify trends and areas for improvement.

Resource Management:

  • Ensure the availability and proper allocation of resources to support operational activities.
  • Coordinate with different departments to manage procurement and inventory.

Compliance and Reporting:

  • Ensure compliance with company policies, procedures, and regulations.
  • Prepare and maintain accurate reports and documentation for internal and external audits.
  • Assist in the preparation of operational performance reports for management review.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

  • Ability to work in manufacturing shop environment to obtain information from manufacturing team
  • Ability to work with field service team to ensure accurate field service operations
  • Ability to work overtime as needed to support business need
Vacancy posted 28 days ago
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