Portland Streetcar Operations Supervisor (Supervisor I - NE)

Portland Streetcar Operations Supervisor

The City of Portland is seeking a Portland Streetcar Operations Supervisor in the Portland Bureau of Transportation (PBOT). The Portland Streetcar Operations Supervisor is responsible for planning, scheduling the daily operations, and assigning the work of TriMet personnel engaged in the daily operation of Portland streetcar vehicles.

What you'll get to do:

• Direct and supervise the work of the assigned TriMet controllers, TriMet operators, and other city personnel from right of way locations.
• Provide in-person customer service and professional response to difficult passenger situations.
• Operate Streetcar's periodically, in service, in conjunction with labor contracts.
• Lead investigations and collect documents related to accidents and other service disruptions, in conjunction with ODOT SSO guidelines.
• Apply the Streetcar Agency Safety plan to daily activities; and responding to, day, evening or weekend operational problems or emergencies as required.
• Perform monthly required check rides and support other Rule Compliance Plan activities.
• Dispatch streetcars when the circumstances dictate.

To qualify:

1. Experience applying transit and/or rail operation policies and procedures.
2. Knowledge of principles, methods, and techniques for investigating incidents, accidents, and/or service disruptions.
3. Experience in direct and effective supervision of employees, both represented and non-represented.
4. Ability to read and apply the principles of SMS and Agency Safety Plan; aimed at providing safe transit for the public and streetcar workers.
5. Experience providing equitable customer service and de-escalating tense situations.
6. Experience using Microsoft Office applications.

Applicants must also:

• Obtain and maintain a DOT medical card within 6 months of hire.
• A valid state driver's license and acceptable driving record.
• Pass a driver background check.
• Pass a pre-employment drug screen. Please note: This is a "safety sensitive" position and will be included in a random drug and alcohol testing pool.

The recruitment process:

Step 1: Apply online between May 18, 2026, and June 1, 2026 Required Application Materials:

• Resume
• Answers to Supplemental Questions

Optional Application Materials:

• Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.
• To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips:

• Your answers to the Supplemental Questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflect your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your rsum should support the details described in your answers to supplemental questions.
• Do not attach any additional documents.
• Please note that all completed applications for this position must be submitted no later than the closing date and time of this recruitment.

Step 2: Minimum Qualification Evaluation: Week of June 1, 2026

• An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%.
• Your answers to the supplemental questions and rsum will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required before establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of June 8, 2026

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
• Please note that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 4: Selection (Interview): TBD

• Hiring bureau will review and select candidates for an interview.
• Please note that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: TBD

Step 6: Start Date: A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.