IT Service Desk Specialist
$52k - $60kRöchling Automotive
IT Service Desk Specialist - $52K-$60K Join Röchling Automotive as an IT Service Desk Specialist at our Akron, OH location. We are seeking a team player to be the first point of contact for our internal customers, providing technical support and ensuring first-time resolution of incidents. Key Responsibilities: Troubleshoot, diagnose, and resolve incidents related to Windows 10, Office 365, iOS, and other technologies. Maintain ownership of incidents, provide timely updates, and escalate when necessary. Support IT projects and initiatives, contributing to digitalization efforts. Qualifications: Bachelor's Degree or equivalent experience preferred. Experience with Windows Client Administration and Active Directory. Knowledge of Service Management systems and ITIL practices. What We Offer: Competitive pay range of $52,000 - $60,000 per year. Wellness programs, employee discounts, and other benefits. If you're interested in joining our team, please submit your resume for consideration. #J-18808-Ljbffr Röchling Automotive
Vacancy posted 15 hours ago
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