INVESTIGATION SPECIALIST II - 42003596

Requisition No: 875081 Agency: Agriculture and Consumer Services Working Title: INVESTIGATION SPECIALIST II - 42003596 FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF CONSUMER SERVICES

DIRECTORS OFFICE

***OPEN COMPETITIVE OPPORTUNITY***

The headquarters for this position is negotiable within Miami-DadeCounty. Minimum Requirements A high school diploma or its equivalent and two (2) years of experience in conducting investigations, regulatory inspections or in law enforcement; or A bachelor’s degree from an accredited college or university can substitute for the required experience. Requires possession of a valid Class E driver license. EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency. A list of approved agencies can be viewed at Approved Credential Evaluation Agencies, Florida Department of Education. Approved Credential Evaluation Agencies (fldoe.org) Attention Candidates To be considered for a position with the Florida Department of Agriculture and Consumer Services: All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile). Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. The Florida Department of Agriculture and Consumer Services values and supports employment of individuals with disabilities. Qualified individuals with disabilities are encouraged to apply. Additional Requirements Frequent travel, including overnight and sometimes up to two weeks at a time on an emergency program, is required. Notes To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position. Successful applicants must pass a background screening, including fingerprinting, as a condition of employment. Job Duties Conduct investigations in all program areas pursuant to the authority of the Department of Agriculture and Consumer Services, for alleged violations of Florida’s consumer protection laws. Develop efficient investigative plans, interview witnesses, and take sworn testimony. Gather documentary evidence, conduct surveillance activities, and conduct fact‑finding conferences. Negotiate agreements to settle or conciliate complaints when necessary. Maintain an active caseload with a moderate level of supervision and review newly assigned cases within 10 days. Conduct background investigations on licensees or registrants to determine if an individual has falsified their license or registration application. Prepare and submit administrative reports and serve administrative orders, notices and subpoenas to applicants, licensees and/or witnesses. Prepare operational plans for regulatory inspections as required. Evaluate evidence of investigations and prepare detailed, factual and grammatically correct reports of investigation, which includes assembling evidence for consideration by legal counsel. Prepare cases for prosecution, working with other enforcement agencies when necessary. Prepare and process administrative and civil orders, and subpoenas where applicable. Assist in preparation for court or administrative presentation of cases, including making appearances to give testimony when necessary. Confer with members of the Department’s Legal Staff, State Attorney’s Office and Department of Legal Affairs staff as needed. Offer suggestions as a subject matter expert in consumer regulation. Travel as necessary in the performance of these duties. Ensure that the immediate supervisor is informed of all matters relevant to investigations being conducted including the status and disposition of his/her case work. Ensure that the next available supervisor in the chain of command is informed in the event his/her immediate supervisor is unavailable. Submit, in a timely manner, database entries, periodic reports of activities, expense vouchers, time and leave requests, authorizations to travel, and other related documents and reports as required. Perform research necessary to answer questions and assist consumers and others in a variety of subject areas. Review current literature on consumerism to stay abreast of the latest developments. Provide field level input to supervisors on consumer related issues and offer suggestions during efficiency reviews of current procedures. May coordinate and assist with training new investigators. Use mentoring techniques to train and encourage newly assigned personnel. Address a variety of consumer groups in person or through the media on duties and functions of the Division and preventive consumerism. Assist other sections within the Division as needed and perform related work and other tasks as required by management. The Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal holiday each year; State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please visit ;) For an estimate of the total compensation package for this position, please visit the Total Compensation Estimator Tool located above under the Posting Closing Date. Special Notes Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location Miami Beach, FL 33139 Miami, FL 33283 Hialeah, FL 33010 Miami Gardens, FL 33169 Miami, FL 33155 Florida City, FL 33034 Miami, FL 33101 Miami Beach, FL 33184 Miami Beach, FL 33162 Opa Locka, FL 33054 Coral Gables, FL 33186 Miami, FL 33141 Miami, FL 33145 Hialeah, FL 33016 Miami, FL 33181 Miami, FL 33183 Hialeah, FL 33012 Miami Lakes, FL 33016 Miami, FL 33132 Miami, FL 33135 Miami, FL 33165 Miami, FL 33131 Miami, FL 33199 Miami, FL 33127 Miami, FL 33142 Key Biscayne, FL 33149 Miami, FL 33122 North Miami, FL 33161 Miami, FL 33160 North Miami, FL 33162 Miami, FL 33175 Miami, FL 33194 Miami, FL 33173 Doral, FL 33166 Homestead, FL 33030 Homestead, FL 33032 Miami, FL 33126 Miami, FL 33138 Miami, FL 33147 Miami, FL 33137 North Miami Beach, FL 33160 Miami, FL 33174 Miami, FL 33130 Miami, FL 33169 Miami, FL 33256 North Miami Beach, FL 33179 Miami, FL 33150 Miami, FL 33166 Miami, FL 33157 Coral Gables, FL 33156 Miami, FL 33144 Miami, FL 33177 Goulds, FL 33170 Miami, FL 33189 Surfside, FL 33154 Hialeah Gardens, FL 33018 Miami, FL 33125 Miami, FL 33128 Miami, FL 33172 Naranja, FL 33032 Miami, FL 33176 Miami Gardens, FL 33056 Miami, FL 33134 South Miami, FL 33143 For assistance, call the People First Service Center at View phone number on click.appcast.io Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr Florida Department of Financial Services