Business Operations Specialist

TM International is a growing consumer and specialty-printing company. We are in an exciting build phase—reshaping how we operate, investing in systems, adding leadership, and preparing for a new facility. It is a place for people who like having their fingerprints on real decisions and seeing the impact of their work every week. About the Role The Business Operations Specialist is a highly organized, analytical, and proactive contributor who helps keep the company’s priorities, projects, and leadership routines moving forward. Reporting directly to the CEO, this role supports the day-to-day operating rhythm of the business by coordinating cross-functional work, preparing decision-ready information, tracking key initiatives, and helping ensure commitments are completed on time. This is a hands-on role for someone who enjoys bringing structure to fast-moving work. You will partner with leaders across operations, finance, HR, commercial, and technology to organize information, improve workflows, maintain visibility into key performance indicators, and support special projects from planning through execution. This position is on‑site in Phoenix, Arizona, 4–5 days per week. We work best when we are in the room together. What You’ll Do Support Business Operations and Leadership Cadence Coordinate weekly leadership meetings, monthly business reviews, quarterly planning sessions, and other operating meetings, including agendas, prework, materials, notes, action items, and follow-up. Maintain clear project trackers, action registers, and decision logs to ensure owners, deadlines, and next steps are visible and completed. Prepare concise meeting summaries, presentations, and status updates for the CEO and leadership team. Help manage the calendar of business priorities, planning activities, leadership sessions, and key company milestones. Support cross-functional communication by following up with stakeholders, clarifying deliverables, and identifying items that need escalation or leadership decisions. Analyze Data and Build Reporting Collect, organize, validate, and summarize data from HR, Finance, Operations, and other business systems. Maintain recurring weekly and monthly reporting packages that provide a clear view of key business metrics, project status, and performance trends. Build and update Excel-based trackers, scorecards, reports, and basic models to support operational decision-making. Identify data inconsistencies, missing information, and reporting risks; work with internal partners to improve data quality and reliability. Turn complex or incomplete information into clear, organized, decision-ready summaries. Coordinate Projects and Improve Processes Support business and operational projects from kickoff through completion, including work planning, stakeholder coordination, timeline management, documentation, and follow-through. Assist with the company’s goal-setting and performance‑management rhythm, including tracking objectives, milestones, checkpoints, and retrospective actions. Document and improve recurring business processes, templates, workflows, and standard operating procedures. Coordinate activities related to HRIS, productivity tools, internal reporting, vendor administration, and business systems as assigned. Help identify practical opportunities to improve efficiency, reduce manual work, and make information easier for teams to access and use. Provide Executive and Cross-Functional Support Support the CEO with preparation for important internal and external meetings, including gathering information, drafting materials, and tracking follow-up commitments. Assist with board, investor, customer, vendor, or leadership materials as needed, maintaining organized source files, version control, and review timelines. Handle sensitive business information with discretion, sound judgment, and professionalism. Partner with teams across the organization to unblock work, keep projects moving, and ensure priorities do not get lost in day‑to‑day activity. Take ownership of special assignments and research projects that require strong organization, independent follow-through, and attention to detail. What We’re Looking For Required Qualifications 4–5 years of relevant experience in business operations, project coordination, executive support, business analysis, operations administration, HR operations, finance operations, or a similar cross‑functional role. Bachelor’s degree in Business Administration, Management, Operations, Finance, Human Resources, Communications, or a related field; equivalent relevant experience will also be considered. Demonstrated ability to coordinate multiple projects, deadlines, stakeholders, and priorities in a fast‑paced environment. Strong analytical skills and the ability to organize data, identify trends, and create clear summaries for business audiences. Advanced proficiency in Microsoft Excel, including pivot tables, XLOOKUP or INDEX/MATCH, SUMIFS, data cleanup, formulas, and report creation. Strong proficiency with Microsoft 365, including PowerPoint, Word, Outlook, Teams, SharePoint, and Excel. Experience creating meeting materials, presentations, trackers, project plans, status reports, or executive‑ready communications. Excellent written and verbal communication skills, with the ability to communicate clearly with frontline employees, managers, and senior leaders. High level of organization, attention to detail, discretion, and accountability. Ability to work independently, anticipate needs, and follow through without needing frequent direction. Comfort learning and using new systems, reporting tools, and AI-enabled productivity tools. Ability to work on‑site in Phoenix, Arizona, 4–5 days per week. Preferred Qualifications Experience supporting senior executives, a CEO, leadership team, or Chief of Staff function. Experience in a manufacturing, printing, consumer products, ecommerce, distribution, or growth‑stage business environment. Experience with HRIS, ERP, CRM, project‑management, or reporting systems such as Paylocity, ADP, UKG, Workday, Microsoft Dynamics, Business Central, Microsoft Planner, Monday.com, or similar platforms. Familiarity with KPI dashboards, OKRs, business reviews, quarterly planning, or operational scorecards. Experience applying AI tools, such as ChatGPT or Microsoft Copilot, to research, summarize, draft, analyze, or automate business work. What Success Looks Like Leadership meetings are well prepared, organized, and followed by clear actions and accountable owners. Key projects have reliable timelines, current status visibility, and consistent follow-through. Business reporting is accurate, easy to understand, and useful for decision‑making. Teams have clearer processes, better documentation, and fewer operational handoff gaps. The CEO and leadership team have dependable support that helps turn priorities into completed work. Why You’ll Like It Here Work directly with senior leadership and gain broad exposure to how a growing business operates. Build experience across strategy execution, project coordination, reporting, systems, and cross‑functional operations. Make a visible impact in a company that values initiative, ownership, clear thinking, and practical problem‑solving. Join a collaborative, high‑trust environment where your work helps shape how the company scales. TM International is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. #J-18808-Ljbffr TM International