Manufacturing Systems Specialist

About The Role Hermeus is a venture-backed defense aviation company reclaiming the lost art of rapid iterative prototyping to build the fastest aircraft in the world today. By prioritizing relentless hardware iteration, we deliver high-speed systems at the pace of the modern battlefield. We work with the Department of War to provide the high-speed capabilities our nation and its allies need to maintain a durable, asymmetric advantage. Responsibilities Daily MNFRO Support Across All Teams Contact for HOW-TO Questions, clarifications, or issues Work with users, observe usage behaviour – not just reacting to tickets Identify workaround users are creating because the system/process doesn’t fit Translate user intent into clear, correct MES workflow Actively support and partner with Engineering, Technicians, Inventory/Supply Chain, and Quality teams MNFRO Configuration & Administration Manage users, roles, permissions, core configuration and licences Identify and resolve system misconfigurations causing operational friction Ensure workflows are intuitive, standardised, and scalable across departments Review new features that are released and perform operational impact assessments Test and validate new capabilities and enable them into production Determine which new features benefit which group and develop a rollout plan Publish internal release notes tailored to each team Training & Documentation Create simple, visual guides and build SOPs for all groups Conduct short, focused training sessions for all user groups Build and maintain an internal knowledge base of “how things work” across teams Drive adoption and standardisation by making Manufacturo easier, clearer and more usable for everyone Train teams in advance so new releases are embraced as opposed to causing disruptions Proactive process improvement Walk the floor and observe real user behaviour Identify repetitive pain points, unnecessary clicks, confusing steps, or broken flows Assess whether issues are process/training/configuration related or product limitations Work with cross‑functional partners to redesign workflows to reduce friction Validate improvements with users and iterate quickly Spot opportunities where new features can solve real problems – even before users ask for it Identify capabilities users do not know exist and educate them Maintain a structured enhancement backlog based on real observations Ensure high‑quality, validated requests reach the Manufacturo product team Conduct short, focused training sessions for all user groups Build and maintain an internal knowledge base of “how things work” across teams Cross‑System Awareness Of how MES data flows to/from NetSuite, Teamcenter, and Data Warehouse Identify mismatches and escalate with clarity Participate in testing new integrations or workflow changes across systems Help Digital Transformation ensure end‑to‑end consistency across the digital thread Requirements Bachelor’s degree in computer science, engineering, or a related field. Equivalent work experience will be considered 3+ years of MES or Manufacturing Systems experience Strong communication skills with people from different areas of the business Excellent at observing processes, asking questions, discovering root causes Passionate about simplifying work – removing steps, eliminating confusion, reducing clicks Comfortable with fast‑changing manufacturing environments Understanding of SQL Databases and querying Ability to thrive in a fast‑paced, dynamic environment. Eagerness to learn and adapt to evolving technologies Preferred Skills and Experience Experience with Manufacturo or similar MES (Tulip, Solumina, FactoryTalk, Plex etc) Aerospace or complex hardware experience Exposure with ERP (NetSuite, Odoo, Oracle, SAP etc) Motivated by solving operational challenges with practical, scalable technology solutions $136,000 - $226,550 a year Benefits Compensation is only one part of our total rewards package. Hermeus offers competitive base pay and equity, generous parental leave, potential for year‑end bonuses, and more! 100% employer‑paid health care 401k & Retirement Plans Weekly Paid Office Lunches End of Year Bonuses Fully stocked breakrooms Stock Options Paid Parental Leave Unlimited PTO (exempt) and generous accrued PTO (non‑exempt), plus 12 federal holidays off Pet Insurance U.S. EXPORT CONTROL COMPLIANCE STATUS The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. US persons include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending. EQUAL OPPORTUNITY Hermeus is an Equal Opportunity Employer. Employment decisions at Hermeus are based solely on merit, competence, and qualifications, without regard to race, colour, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. #J-18808-Ljbffr Ring Inc