Title Administration Clerk L3

Job Summary You will serve as the face of National Powersport Auctions, responsible for all administrative duties, delivering outstanding customer service, setting a positive example for staff, and promoting a safe and healthy work environment. This position reports directly to the Office Manager. Responsibilities Arrive to work on time according to your required schedule Maintain courteous and respectful interactions with fellow employees and customers Dress appropriately for your job duties in accordance with the employee manual Keep your work area neat and clean Ask questions if you are unsure about a task Job Specific Responsibilities Handle incoming phone calls, emails, and faxes; respond promptly Collect and disperse mail, including titles, checks, parts, and other items Check folders in AMS and file them appropriately; file received invoices in the correct location Process e‑sale invoices for locally sold units: print, pull folders, and check VINs on invoices with titles; scan and email to foreign buyers Post keys and consignments; post batteries as required Assist with dealer issues, updates, and sorting to relevant departments; clean and organize lobby and office spaces Receive payments for invoices and payoffs; record notes in AMS Manage auction‑ready folders and other documentation; ensure titles are signed over and notarized Conduct AR calls and emails; file or send invoices when paid or flooring; document manager decisions in activities Screen for unusual invoices, first‑time buyers, and other potential issues Handle bank deposits: verify checks, scan, and submit for deposit; maintain accurate cash records and night drop bag procedures Oversee transportation and dealer pick‑ups: sign‑in transporters, collect payments, verify invoice status, and load goods appropriately; scan and email condition reports Manage debtor redemption pickups: complete redemption forms, verify payments, capture IDs, and update AMS; provide receipts Perform auction duties: preview day preparations, broker titles, confirm rider information, organize bidder and guest check‑ins, and collect necessary payments Assist with post‑auction tasks: prepare final auction catalog, file last‑minute folders, manage bidder out‑checks, and coordinate transportation pick‑ups Process invoices post‑sale: generate invoices, send to appropriate parties, and verify title accountability Benefits Medical, dental, and vision coverage Flexible Spending and Health Savings Accounts 401(k) plans Holidays, paid vacation, and stock options Collaborative and inclusive work environment E‑Verify Program Participation National Powersport Auctions participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only). #J-18808-Ljbffr Cycle Express, LLC