General Manager

Mexican Sugar is a Pan‑Latin restaurant offering refined dishes that are as bold in flavor as they are elegant in presentation. Everything is made from scratch and prepared with authentic ingredients and traditional cooking methods. At Mexican Sugar, our General Manager is dedicated to creating a lavish and authentic Latin‑American atmosphere that delights Managers, Team Members, Guests, and Vendor Partners alike. The Mexican Sugar GM is like a skilled orchestra conductor – they understand that the strength of the performance lies in the talents of each musician. They approach their work with a strategic mindset, constantly coaching and developing their team, and reject the notion that simply pushing through challenges will lead to sustainable success. By hiring and cultivating a team of top performers, they drive both top and bottom‑line results. They lead by empowering others and prioritizing the growth of leaders within their team. A passion for innovative Latin‑inspired cuisine, exquisite small‑batch cocktails, and premium Tequilas is a must. The ideal candidates should have 3‑5 years of experience in high‑volume sales and premium dining, with fluency in both Spanish and English being a plus. Business Strategist Create, present, and adjust both yearly and quarterly operating plans to reflect current sales climate and restaurant performance. Drive top line sales performance by delivering stellar experiences, strategic and community partnerships, and leadership throughout the restaurant. Control costs by managing controllable expenses and creating systems that allow others to successfully manage them. Ensure proper labor management through accurate sales forecasting and reviewing, each department schedule weekly. Maintain a safe, well‑manicured restaurant, as pristine and organized behind the scenes as it is for the guests. Experience Curator Partner with the Chef de Cuisine to deliver a scratch culinary menu both for everyday dining and special events as needed. Ensure quality ingredients are used and recipes executed flawlessly. Lead the Bar Manager in curating an industry‑leading small‑batch craft cocktail and Tequila list, along with a best‑in‑class bar and spirits program. Partner with FB Experiences and FB Society leaders to imagine new and creative experiences, driving sales both in and out of the Restaurant. Craft unique dining experiences through service that is two steps ahead and surrounds guests in rich, sultry, and luxurious comfort. People Champion Hire, train, and retain the best talent in the industry. Ensure team members have the knowledge, tools, and resources needed to be successful in their roles. Execute the Best First Day orientation and onboarding process for all new team members and managers. Create a smooth, comfortable, and luxurious culture that draws potential new team members in and allows them to be their best at what they do. Hold the entire team to the highest of standards through fair, consistent coaching, and feedback. Leadership Guru Develop team to own their Areas of Responsibility (AOR) and set standards of shift performance. Oversee all AOR distribution and execution, following up, celebrating wins and redirecting results as needed. Lead all manager meetings with content including current restaurant sales and financial results, wins, and opportunities for improvement. Hold regular one‑on‑ones with each manager to review results and progress in relation to their AORs as well as progress towards long‑term professional goals. Grow internal talent in with an "always ready with the next one" mentality for all positions, supply brand growth with home‑grown talent. Minimum Qualifications 3‑5+ Years of Restaurant Management Experience in high volume, full‑service environment Must have a passion for hospitality Results driven, trustworthy, and team oriented Bachelor's Degree or Certification in Hospitality or Culinary field is preferred We participate in the E‑Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E‑Verify. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr