Psychiatry Business Manager

Psychiatry Business Manager

Reports to COO / CMO

Location: Birmingham, AL (frequent travel to urban clinics)

Employment Type: Full-Time

Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission-accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.

Position Summary: The Psychiatry Business Manager oversees the operational and financial performance of Cahaba's Psychiatry Department. This role ensures efficient workflows, supports staff and providers, and helps maximize revenue while maintaining compliance and quality standards. The position requires frequent travel (up to 50%) to rural clinics and strong collaboration across multiple departments.

Responsibilities & Duties

Workflow & Operations

• Collaborate with psychiatry office managers, clinical staff, and relevant teams to develop, refine, and train staff on workflows.
• Conduct regular site visits to ensure smooth operations, provide hands-on training, and identify process improvements.
• Manage reception and support staff within the Psychiatry Department, addressing performance issues in coordination with HR and leadership.

Financial & Performance Management

• Oversee departmental budgets, revenue tracking, and financial reporting.
• Analyze performance metrics such as productivity, no-shows, and network issues to optimize efficiency.
• Provide guidance on effective use of Athena, Azara, and other relevant systems.

Leadership & Communication

• Foster a performance-oriented, feedback-driven culture aligned with Cahaba's Core Cultural Competencies (C4s).
• Maintain strong communication with providers, staff, and other departments to ensure seamless operations.
• Support strategic initiatives, program expansion, and process improvements for the Psychiatry Department.

Qualifications

Required:

• Bachelor's degree in Healthcare Administration, Business Management, or related field.
• 3–5 years of healthcare operations or practice management experience.
• Strong financial, analytical, organizational, and leadership skills.
• Proficiency in Athena and Azara (or similar EMR/Practice Management systems).
• Ability to travel frequently (up to 50%).

Preferred:

• Master's degree (MHA, MBA, or related).
• Experience in psychiatry, behavioral health, or multi-site healthcare operations.
• Previous management or supervisory experience.