Head of Performance and Reward, Americas

Location: Lisle, IL

Full Time

Job Title

Head of Performance & Reward (P&R), Americas

Company Overview

Founded in 1910 , KONE ( is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.

Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability ( leader with repeated recognitions by Forbes ( , Corporate Knights for clean capitalism and others. ?

Role Overview

Lead a team of Performance and Reward professionals located in multiple countries (Area: United States, Mexico, and Canada) ensuring a high level of performance that supports the business strategy and customer needs.

Implement and drive the use of KONE reward, benefit, recognition and performance management policies, guidelines, processes, systems, and practices throughout the Area so that outcomes meet current and future business needs. Engage and motivate employees that are consistent with KONE's desired internal and external market position. Design and develop Area level reward strategies, policies, and guidelines that are aligned with KONE level philosophy, strategy, and frameworks.

Key Responsibilities

• Develop, drive, and implement strategies for Performance and Reward to maintain or improve KONE's global compensation, salary management, performance management, mobility and benefits policies, processes and systems so they meet KONE's objectives with regards to internal equity, external market competitiveness and driving employee engagement and productivity.

• Act as a trusted, senior advisor to Business Leaders, Finance, and HR on Area compensation, mobility and benefit policies, best practices and processes, and recommend/propose changes and improvements.

• Provide support to People & Communications Directors and Area EVPs on grading and reward proposals for the Area Management team members.

• Contribute to the development of global rewards, recognition, and performance management policies, guidelines, and processes; ensuring local business needs and employee market trends and insights are included.

• Drive the KONE global annual P&R processes in the Area. Collaborate with the Global P&R team and HR Services to ensure annual programs are designed and delivered successfully.

• Analyze and evaluate external and internal market trends. Use analytics and data to develop employment cost budgets and forecasts, as well as performance, reward and recognition approaches that are aligned with the business requirements and enable business leaders to make strategic decisions.

Role Requirements

• 10+ years of progressive experience, with 7+ years in compensation and/or benefits, and 5+ years leading people and developing talent; HR Business Partner experience a plus.

• A bachelor's degree is required. MBA is preferred.

• Certified Compensation Professional (CCP) is strongly preferred.

• PHR/SPHR is a plus.

Skills & Knowledge Desired

• Excellent verbal and written communication skills, including ability to effectively listen and communicate with internal and external customers at all levels of an organization.

• Critical thinking and analytical skills required.

• Proven success and experience implementing best practice processes in compensation, benefits, and other human resources administrative areas.

• Policy creation and administration.

• Excellent computer proficiency (MS Office - Word, Excel, Outlook) and enterprise human resource capital systems.

• Strong project management skills used to drive business results.

• LEAN Six Sigma training and mind set preferred.

• Ability to deal with ambiguity.

• Customer Focus - Demonstrates interpersonal savvy, works collaboratively and builds relationships with all customers, domestic and global, and across the organization.

• Demonstrates strong analytical/problem solving skills to make sound recommendations to customers.

• Problem Solving -Possess the ability to look beyond symptoms of problems to develop sound, logical root cause analysis to solve difficult problems.

• Organizational Agility - Demonstrates ability to effectively service customers who have competing priorities and to become knowledgeable of the various cultures within the organization that drive the customer's desires.

• High integrity and ability to handle confidential information.

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Bi-Lingual (English/Spanish) preferred, French a plus

Other Responsibilities

• Geographies: U.S., Canada, And Mexico - Travel up to 20% domestically

• Leads or acts as a strategic member of the following Management Teams or Committees:

• Member of the Americas People & Communication Leadership Team

• Member of the Global Performance Reward Management Team

• Chairperson of the Retirement Committees for the U.S., Canada and Mexico

• Chairperson of the U.S. Benefits Committee

• Chairperson of the Americas Compensation Committee

• Lead Area level Performance and Reward projects and ensure Area operating plan is executed on time achieving expected quality and outcomes.

• Participates and contribute to global Performance and Reward Projects.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experience and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

• We value your authentic self.

• Collaborative, creative, and supportive work environment.

• Passionate about safety, quality, and innovation

• We care about the communities where we live and work.

Just some of our many benefits include:

United States

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• 401K Employer Match

• 401k Employer Non-elective Contribution

• Well-being Program

• Medical, Prescription, Dental and Vision Insurance

• Digital Health Solutions & Telehealth

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSAs)

• Employee Family Assistance Program (EFAP)

• Family & Medical Leave

• Parental Leave

• Leave to Care for a Domestic Partner

• Paid Time Off & Holidays

• Company Paid Life and AD&D Insurance

• Supplemental Life and AD&D Insurance

• Company Paid Short-term and Long-term Disability

• Buy-Up Long-term Disability

• Critical Illness Insurance

• Hospital Indemnity & Accident Insurance

• Identity Theft Protection

• Legal Insurance

• KONE Credit Union

• Tuition Reimbursement

• Commuter Benefits

Annual Base Pay Range:

The national hiring range for this role is $215,800 - $283,290. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 25% Target Incentive (70/30) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career ( !

Beware of Recruitment Scams! (

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.