Lead Technician

Job Description

Job Description

Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to use hand and power tools

Key Job Responsibilities:

• Complete one-room audio/video installs and setup
• Advanced troubleshooting of simple systems
• Basic networking/data system installation and setup
• Basic understanding of multi-room systems and setup
• Basic understanding of security system programming and design
• Completion of Alarm.com Academy (or obtain within 6 months of hire)

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Clean driving record and background check (required for DCJS certification)
• Minimum of 1-year field experience

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.