Medical Assistant

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Employee discounts

Join Team Wellward: Medical Assistant

Wellward Regenerative Medicine is seeking a motivated, compassionate, and growth-oriented Medical Assistant to join our team.

Wellward is a Lexington, Kentucky-based integrative healthcare practice focused on transforming the way pain, orthopedic, and wellness care are delivered. Our multidisciplinary model combines regenerative medicine, sports medicine, non-surgical orthopedics, pain management, mental health, functional medicine, and lifestyle-based care to help patients heal, move, and live better.

We are looking for individuals who enjoy learning, thrive in a fast-paced environment, and want to be part of a team that is helping shape the future of healthcare.

What You'll Do

• Support clinicians in delivering innovative, patient-centered treatment plans.
• Provide exceptional customer service and compassionate patient care.
• Obtain and accurately document patient histories and clinical information within our electronic health record (eClinicalWorks)
• Assist with medical documentation, follow-up requests, and care coordination.
• Prepare examination and procedure rooms.
• Collect and process laboratory specimens, including urine samples.
• Assist providers with minimally invasive procedures and regenerative medicine treatments.
• Reinforce patient education regarding diagnoses, treatment plans, and follow-up care under provider guidance.
• Maintain accurate medical records while adhering to HIPAA and compliance standards.
• Collaborate closely with clinical and administrative team members to ensure outstanding patient experience.
• Assist with phone calls, prescription requests, referrals, prior authorizations, and patient communications.
• Utilize technology and digital tools to support both in-person and remote patient care.

Qualifications

• Previous Medical Assistant experience required.
• Certified Medical Assistant (CMA) preferred but not required.
• Experience in orthopedics, sports medicine, pain management, procedural medicine, or regenerative medicine is a plus.
• Excellent interpersonal and customer service skills
• Strong attention to detail and organizational abilities
• Comfortable working in a fast-paced, team-oriented environment
• Experience with electronic health records (eClinicalWorks experience is a plus)
• Ability to learn new clinical processes and adapt to provider-specific workflows.
• Strong communication and problem-solving skills
• Reliable transportation and dependable attendance

What Makes Someone Successful at Wellward?

• Genuine passion for helping people improve their health and quality of life.
• Positive attitude and willingness to learn.
• Comfort with technology and process improvement.
• Ability to think critically and work independently when appropriate.
• Commitment to teamwork, professionalism, and continuous growth

Schedule

Full-Time
Monday-Friday, 8:30 AM-5:00 PM
Occasional overtime may be required.
Compensation

$18.00-$20.00 per hour, based on experience and qualifications.

Benefits

• Medical Insurance
• Safe Harbor 401(k) with Company Match
• Dental, Vision, Life, Accident, Short-Term and Long-Term Disability Insurance Options
• Paid Holidays
• Paid Time Off
• Employee Discounts on Services and Products
• Positive, Collaborative Work Environment
• Opportunities for personal growth and development

Benefits subject to eligibility requirements and may change over time.

Why Wellward?

At Wellward, we believe healthcare should be proactive, personalized, and empowering. A mission unites our team to help patients reduce pain, restore function, and reclaim their lives through innovative and evidence-based care. If you are excited about working alongside clinicians who are challenging conventional healthcare models and creating better outcomes for patients, we'd love to meet you.