Mortgage Complaint Escalation Specialist
$35 - $40 per hourCarrington
A financial services organization in Virginia is hiring a Mortgage Customer Service Advocate. This role involves resolving escalated customer complaints efficiently and requires three to five years of experience in a legal customer complaint environment alongside residential mortgage servicing experience. Candidates must have strong analytical and communication skills. The position offers a competitive pay range of $35.00-$40.00 per hour plus an annual bonus, with comprehensive benefits like healthcare and educational reimbursement. #J-18808-Ljbffr Carrington
$23.5 - $25.5 per hour
...The General Correspondence Specialist is responsible for reviewing... ...non-authorized third-parties, escalations from call center, and other... ...correspondence may include verbal complaints or inquiries received that... ...servicing of a customer's mortgage. Perform all duties in...ComplaintsMortgageLocal areaRemote workWork from homeFlexible hours$49.77k
Capital One National Association is seeking a Senior Complaints Coordinator to provide exceptional virtual customer service. This role requires at least 3 years of customer service experience and strong problem-solving skills. Responsibilities include advocating for customers...ComplaintsRemote work- ...Capital One is hiring a Senior Complaints Coordinator to work from home, responsible for delivering exceptional customer service and resolving issues efficiently. The ideal candidate will possess strong communication skills, attention to detail, and at least 3 years of...ComplaintsRemote workWork from home
$49.77k
Capital One is looking for a Senior Complaints Coordinator to work from home in Richmond, VA. This role involves advocating for customers, resolving complaints, and enhancing customer experience. You should have at least 3 years of customer service experience and familiarity...ComplaintsWork at officeRemote workWork from home- ...Client Resolution Specialist In accordance with Truist in office... ...assurance review of client complaints received from regulatory agencies... ...Bank, Contact Center, Mortgage, etc.) in a professional and... ...Compliance (e.g. CEO line), or escalated from branch, in a...ComplaintsMortgageWork at officeFlexible hours
- ...Description The Senior Teammate Relations Specialist will serve as a trusted partner to... ...or religious accommodation requests, escalating complex cases to TR Advisor or TR... ...SAFE Act program through the National Mortgage Licensing System to include onboarding,...MortgageWork experience placement
$35 - $40 per hour
...) years’ related work experience in a legal customer complaint environment plus residential mortgage servicing experience. This is required to be considered... ...will be responsible for resolving and responding to escalated or complex customer complaints from various channels,...ComplaintsMortgageTemporary workWork experience placementWork at officeLocal areaImmediate start- Overview The Head of Mortgage Servicing provides executive leadership and strategic direction for all mortgage servicing... ...Owns the mortgage servicing customer experience, including complaint management, escalations, and regulatory inquiries. Ensures customer issues are...ComplaintsMortgageContract workLocal area
- ...such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.... ...colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work a schedule that...ComplaintsMortgageWork experience placementWork at officeImmediate start
- ...Housing Program Specialist The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting... ...the Federal Housing Administration (FHA), the largest mortgage insurer in the world, and regulates important parts of the housing...MortgageWork at officeLocal area
- ...Carrington is hiring a Sr Dispute Correspondence Specialist to work remotely. This role involves managing Qualified Written Requests and... ...context and will be responsible for resolving borrower complaints. Additional benefits include comprehensive healthcare plans, a...ComplaintsRemote work
- ...Foreclosure (primary), Bankruptcy, Real Estate Litigation, Title, Mortgage Default, Transactional Default Support (as needed) Travel:... ...timelines. Prepare and file foreclosure pleadings, complaints, motions, briefs, affidavits, and other required documents in...ComplaintsMortgageLocal areaRemote work
$27 - $30 per hour
...Come join our amazing company and work from home! The Closing Specialist ll will be responsible for providing general administrative... ...One (1) plus year(s) of title, settlement services/escrow or mortgage experience. • Refinance closing experience preferred. Our...MortgageWork experience placementWork from home- ...FCRA Disputes Specialist In the FCRA Disputes Specialist role, you will be responsible for: # Investigating credit bureau disputes... ...is preferred. ~ Previous experience in customer service, complaint resolution, letter writing, bankruptcy, loss mitigation or foreclosure...ComplaintsWork experience placementWork at office
- ...demonstrated experience in real estate, foreclosure, title, bankruptcy, mortgage servicing, title and general real estate litigation. Depending... ...decisions, codes, and prepare foreclosure related motions, complaints, responsive pleadings, and briefs; Review and analyze real...ComplaintsMortgageFull timeWork at officeLocal areaRemote workFlexible hours
$19.26 per hour
...Job Description The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer... ...laws in multiple states. Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to transfer...ComplaintsFull timeImmediate start$25 - $28 per hour
...Entry-level support staff with 0-2 years of relevant experience Some experience in Real Estate appraising, real estate sales, mortgages, or class work in the real estate field preferred Ability to gather, research, compare, and analyze complex data and develop clear...MortgageFull timeLocal areaRemote work$20 - $24 per hour
...client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Title Specialist for one of its mortgage clients to perform tasks that require knowledge/skill to identify curative issues and resolve them promptly. You will...MortgageHourly payWork experience placementWork at officeLocal area- ...each call category. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling. Accurately process payments, transactions, and workflows. Complete all...ComplaintsFull timePart timeFlexible hours
- Capital One is seeking a Bilingual (Spanish) Senior Complaints Coordinator to provide exceptional customer service and problem-solving skills. The role offers the flexibility to work from home while ensuring compliance and issue resolution. Successful candidates will need...ComplaintsRemote jobWork from home
$60k - $65k
...Overview The Work: The SCA & Labor Relations Specialist provides operational support in the areas of SCA compliance and labor relations... ...and representing the company in resolving employee complaints. Foster positive labor-management relations and maintain compliance...ComplaintsFull timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours- Join to apply for the Home Mortgage Loss Mitigation Back End Specialist role at Citizens 2 days ago Be among the first 25 applicants Join to apply for the Home Mortgage Loss Mitigation Back End Specialist role at Citizens Description This position requires close coordination...MortgageFull timeWork at officeLocal areaMonday to Friday
$24.61 - $34 per hour
...Inpatient Coding Specialist Inpatient Coding Specialist III Compensation: $24.61$34.00 per hour (based on years of experience) Location... ...required. Address coding quality edits and resolve customer complaints related to potential coding errors. Minimum 35 years of...ComplaintsHourly payFull timeRemote workWork from home- ...level and first-time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its... ...performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and/or Experience...ComplaintsMortgageLocal area
- Description The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle... ...laws in multiple states Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to...ComplaintsFull timeImmediate start
$15.9 - $17 per hour
...delivering timely feedback that empowers our teams to deliver exceptional patient experiences. Critically problem‑solve common complaints by flagging trends and partnering cross‑functionally to recommend and implement preventative measures. Proactively create a better...ComplaintsHourly payTemporary workWork at officeLocal areaImmediate startRemote workHome officeFlexible hours- ...an effective line of communication between VDOT, contractors, government agencies and the public. Investigate issues and resolve complaints. Emergency Bridge Maintenance: Evaluate district plans for emergency bridge maintenance and assess expenditure forecasts. Provide...ComplaintsContract workFor contractorsLocal area
- ...Occupancy Specialist Position Type Full Time Occupancy Specialist Duties/Responsibilities Create and maintain a customer centered... ...expectations. Demonstrate the ability to resolve resident complaints timely. Support the community team to ensure each resident...ComplaintsFull timeTemporary workWork experience placement
- ...Dispute Management o Payments (ACH, Wires, RTP, Zelle, Check Disbursements, etc.) o Billing Processes o Customer or Executive Complaints Payments o Credit Bureau Reporting o Branch Strategy / Management You have strong research, organizational, analytical,...ComplaintsHourly payFull timePart timeWork at officeLocal areaImmediate startFlexible hours
- Job Summary The patient resupply specialist will provide excellent customer service and product information, solutions and relevant details... ...patient experiences. Critically problem‑solve common complaints by flagging trends and partnering cross‑functionally to recommend...ComplaintsTemporary workLocal areaFlexible hours
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