IT Service Delivery Manager
SBA Network Services, LLC
SBA Network Services, LLC in Boca Raton, FL is seeking a Director of Service Desk Operations to lead strategic direction and operational accountability for the enterprise Service Desk. This role requires experience in IT Service Management and managing support teams. The ideal candidate will possess robust ServiceNow platform knowledge and drive maturity across ITSM processes. Responsibilities include expanding Service Desk capabilities and ensuring alignment with business objectives. A Bachelor's degree is essential, along with 10+ years in a relevant field. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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