Vice President of Support
Confidential
Vice President of Support
About the Company
World-leading provider of an AI-powered cognitive patient care assistant
Industry
Hospital & Health Care
Type
Privately Held, VC-backed
Founded
2016
Employees
51-200
Funding
$76-$100 million
Categories
- Computer Programming
- Software
- Professional Services
- Computers
- Analytics
- Health Care
- Information Technology
- Machine Learning
About the Role
The Company is seeking a Vice President of Support to lead the transformation and expansion of its customer support function. This senior leader will be responsible for defining and implementing a world-class support strategy that encompasses both hardware and software ecosystems. The role involves not only resolving customer issues but also proactively identifying and mitigating potential problems, driving the integration of AI and automation into support workflows, and scaling operations to meet the demands of new and complex environments. The successful candidate will be a strategic voice at the leadership table, using data to drive change and ensure that the customer experience is at the forefront of the company's operations. Candidates for the Vice President of Support role at the company must have a minimum of 10 years' experience in customer service, contact center operations, product support operations, or a related function, with at least 5 years in a senior leadership position. Essential qualifications include a proven track record in building and leading support at a world-class company, experience in contact center operations, and a strong background in implementing AI and automation. The role requires a leader with strong strategic instincts, the ability to drive transformation, and a focus on operational excellence. Experience in a start-up environment and a consumer-centric background are desirable. The company is committed to providing a diverse and inclusive work environment and encourages all qualified candidates to apply.
Hiring Manager Title
COO
Functions
- Operations
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Vice President of Support in Chicago, IL vacancy
- ...administrative leaders. Oversees area clinical leaders and help support the efforts of the specialty leaders in their division. Builds strategy... ...(i.e. both physician and non physician)Works, in support of the Vice Dean, to support clinical research endeavors within the...SuggestedDaily paidFull timeTemporary workPart timeMonday to FridayShift workWeekend workAfternoon shift
$100k - $120k
...Profile About the Organization Founded in 1981, Community Support Services (CSS) is a leading nonprofit organization dedicated... ...Opportunity Community Support Services (CSS) is seeking a Vice President of Programs to provide strategic leadership and operational...SuggestedManeva Group
Chicago, ILmore than 2 months ago- ...Vice President of Global Support About the Company Top provider of cloud-based image & video management services Industry Information Technology and Services Type Privately Held, VC-backed Founded 2011 Employees 201-500 Funding $76-$100...SuggestedWorldwide
$122.4k - $228k
...Family Group:Commercial Sales & ServiceVice President, Relationship Manager - Food & ConsumerBMO Commercial Bank is seeking a Vice President, Relationship Manager to join our... ...- for yourself and our customers. We’ll support you with the tools and resources you need to...SuggestedFull timeContract workPart timeLocal area$10 per hour
...million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as neededDeliver an outstanding experience to Chase business...SuggestedWork at office- ...and respond to daily requests, questions, and suggestions for improving the JPMA Advisor experience Learn roles and product sets supported by various JPMA product specialists (Investments, Banking, Lending, Wealth Planning) in order to deliver accurate detail when...Local area
JPMorgan Chase & Co.
Chicago, IL3 days ago - Serve as strategic advisor to the EVP & President, Pharmacy Services Partner with EC leadership to initiate, develop, and execute both long... ...ensuring operational alignment to strategy for the business. Support and/or lead monthly staff meetings, leadership team meetings,...Temporary work
$134k - $185k
...search for a full time Building Technology Systems - Assistant Vice President for our Chicago office.About the Job:Our staff work on high-... ...that will consistently deliver high quality work to support our clients.Lead a BTS team of consultants to deliver projects...Full timeFor contractorsWork experience placementWork at officeLocal areaFlexible hours- ...secure workforce, contributing to New York Life’s legacy of beingthere when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through...Live inLocal areaNight shift
$75k - $180k
...looking for a talented, highly motivated Account Director or Vice President with strong writing and earned media experience to join our growing... ...growth by surfacing opportunities within the account and supporting proposals and pitches.Multi-Audience Copywriting & Content...Work experience placementWork at officeRemote workFlexible hours$10 per hour
...million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed Deliver an outstanding experience to Chase business...Work experience placementWork at office- ...oriented success. As a Client Solutions Architect Manager in Digital & Design, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging...
- ...digital and AI-enabled capabilities across the service model.As a Vice President within Client Service Account Management (COS GCB Service),... ...plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total...Flexible hours
$205k - $325k
Vice President, Operations Engineering & Enterprise Support This role provides executive leadership for operational engineering strategy across a multi‑site manufacturing and recycling network. The Vice President is accountable for aligning technical execution, operational...Remote work$110k - $125k
...Best Workplaces in Financial Services & Insurance Assistant Vice President Client Services - Chicago, IL Area Are you looking for an opportunity... ...including accounts receivable, invoicing and pricing support within an assigned area. Responsible for client knowledge including...Contract workFlexible hours- ...Vice President, Technical Support Engineering, Agentforce & Data 360 About the Company Market-leading provider of CRM solutions & business management software Industry Computer Software Type Public Company Founded 1999 Employees 10,001+ Categories...
$163.4k - $322.1k
...operational effectiveness and efficiency. As an Oracle Associate Vice President at Deloitte, you will help clients define their cloud... ...Cloud strategy, architecture, and implementation efforts that support enterprise transformation and business value. Lead the design...Local areaVisa sponsorship- ...team at JPMorgan Asset Management, you will be a highly motivated and client-focused team member. Your critical role will involve supporting our client advisors and promoting sales of our model portfolio offerings. You will collaborate closely with client advisors to...
JPMorgan Chase & Co.
Chicago, IL10 days ago - ...the development and execution of integration plans, establish operational rigor, and build a scalable operating infrastructure to support the company's continued expansion. Candidates for the COO position at the company should have a Bachelor's degree in a relevant field...Local areaRemote work
- A leading manufacturing firm seeks a Vice President of Operations Engineering to provide executive leadership for operational engineering... ...establishing engineering strategies, overseeing operational support, and leading a team of engineering leaders. The ideal candidate...Remote job
- ...growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank,...Contract workBank staff
- ...challenging the status quo and striving to be best-in-class.As a Vice President within the Commercial & Specialized Industries (C&SI) Credit... ...a cross functional team delivering credit solutions that support a range of needs for government clients. Credit executions range...Local area
- ...growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank,...Contract workBank staff
$98k - $158k
...communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal...Full timeTemporary workFlexible hours$256.7k - $317.1k
...participants around the world. We’re building meaningful ways to support professional and personal development while strengthening the... ...and experienced senior leader to join Cboe Global Markets as Vice President, Global Head of Access Services, based in our Chicago or New...Full timeWork experience placementWork at office- ...Vice President, Inland Marine Underwriter About the Company A large multinational insurer focused on sustainable growth and long-term... ...and is investing in technology, AI, and automation tools to support underwriters in their work. The ideal candidate will be a...Work at officeRemote work
- Join to apply for the Vice President, Receivables Client Solutions Specialist role at JPMorganChase Job Description Are you are a strategic... ..., open banking concepts, and consultative experience to support complex solutioning and redesign sessions with clients and prospects...
- ...to enhance performance and deliver results. As a Business Management Vice President in Payments Merchant Services, you will lead financial performance reporting and strategic initiatives that support business growth. You’ll collaborate with senior leaders, manage key...Visa sponsorship
$87.36k - $131.04k
...prospective clients. Individuals in this role are Subject Matter Experts (SME) on Deposit, Credit, and Cash Management products and support their assigned area branches end to end.Responsibilities:Lead as the subject matter expert across a broad sales Area of assigned...Full time$75k - $180k
...looking for a talented, highly motivated Account Director or Vice President with strong writing and earned media experience to join our growing... ..., messaging, industry dynamics, and early risk mitigation. Support annual program and project planning and quality control of...Work at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Support. Be the first to apply!
Related searches
- vice president information technology Chicago, IL
- vice president real estate development Chicago, IL
- vice president research Chicago, IL
- vp hr Chicago, IL
- vice president healthcare Chicago, IL
- vice president product development Chicago, IL
- vp internal audit Chicago, IL
- vice president business solutions Chicago, IL
- vice-president human resources Chicago, IL
- vice president shared services Chicago, IL