SaaS Technical Support Specialist (PST) — Product Expert
$60k - $93kIterable
jobr.pro is seeking a Technical Support Specialist to provide exceptional customer service and support. You will work closely with the west coast team and develop technical and digital marketing skills. Ideal candidates will have strong problem-solving skills and a passion for software products. The position offers a competitive salary range of $60,000 - $93,000 along with comprehensive benefits. #J-18808-Ljbffr Iterable
$60k - $93k
Iterable is seeking a Technical Support Specialist based in the PST time zone. The ideal candidate will demonstrate problem-solving skills while supporting customers with the Iterable platform. Responsibilities include answering technical inquiries and writing support articles...SuggestedFlexible hours$114.8k - $158k
...Gem is seeking a Technical Support Engineer in San Francisco to enhance customer support through in-depth product knowledge and user advocacy. This role involves assisting customers... ...experience in a support position, preferably in SaaS, excellent communication skills, and...Suggested- ...document understanding. About the Role We need a full-stack engineer who can ship AI products fast and isn't afraid to wear every hat in the closet. You'll build our SaaS platform with Next.js and Python, contribute to open-source frameworks, and work directly with...SuggestedWork at office
- ...Veeva Systems, Inc. is seeking a Product Expert for Veeva Compass to lead customer relationships, support onboarding, and communicate product insights. This role requires 6+ years of customer-facing or internal analytic experience in the life sciences sector. Ideal candidates...SuggestedFlexible hours
- ...your chance. General Accountability TULSA-PRO clinical product experts support the widespread adoption and utilization of the TULSA... ...collaborating with urologists, radiologists, and their staff on the technical and clinical aspects of MRI-guided transurethral ultrasound...SuggestedNight shift
- A dynamic technology company in San Francisco is seeking a Product Support Specialist to ensure customers maximize product value. This role requires technical skills and a customer-focused mindset, with responsibilities including providing hands-on support, analyzing feedback...
- ...Pylon in San Francisco is seeking a dedicated support role to manage end-to-end B2B post-sales migrations. This fully in-person position requires juggling numerous customer migrations, strong product fluency, and a customer-first approach. Ideal candidates are organized...
$106.7k - $121.7k
...services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a strong... ...Responsibilities include providing advanced technical support, diagnosing software issues, and collaborating...Remote job$224.3k
...experiences, perspectives, and skills in a supportive and inclusive work environment. We... ...edge innovation. You’ll join our Product Management & Innovation experts within the AIS team, which... ...in product development, technical aptitude, and a collaborative mindset...Full timeWork at officeLocal areaHome office3 days per week- 24 Seven Talent is looking for a skilled Product Developer to support the product lifecycle from concept through production in San Francisco. This position requires collaboration with Design, Technical Design, Production, and Sourcing teams to ensure timely and quality...
- ...Consultant to deliver high-quality product demonstrations and support sales efforts. This role, based in San... ...over three years of experience in technical sales or solutions engineering, alongside... ...skills. As the product expert, you will collaborate with sales teams...
- ...TradeJobsWorkforce is seeking an enthusiastic professional to join our tech support team in San Francisco. This role requires excellent... ...troubleshooting customer issues, providing feedback for product improvement, and acting as a key point of contact for customer...
$120k - $160k
...security. The Role As Fable’s first Support Engineer, you will own the end-to-end technical support experience for our... ...Account Management, Sales Engineering, Product, and Engineering to ensure... ...customer-facing technical role in SaaS. Experience owning complex technical...Work experience placementFlexible hours- A leading AI SaaS company based in San Francisco is seeking a Director of Accounting to lead their financial operations with a focus... ...of accounting experience and will oversee financial reporting, technical accounting, and operational management. Candidates should be...Remote job
$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer... ...escalation point for complex and technically challenging product issues... ...unsolved by product support specialists Perform structured triage... .... ~ Experience supporting SaaS, enterprise web applications...Full timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work- ...experience of teams building on us, by improving our core APIs and SDK deliver elegant interfaces both on the frontend and the sdk own product end to end, taking them from inception to production work closely with customers to win their hearts, improving the product in the...
- ...their results to guide model improvement Product Engineering Skills: The ability to work... ...job involves We are seeking a Member of Technical Staff, Evals & Post‑Training Product to... ...and internal teams to identify friction, support real‑world use cases, and turn repeated...
$37.5 - $80.3 per hour
...iterating with AI. From idea to product, Figma empowers teams to... ...As one of our founding Technical Support Specialist on the Product Support team... ...Performance team as a subject matter expert to develop documentation... ...for a technical SaaS product ~ Troubleshooting...Hourly payRemote workWork from home$50.93k - $75k
...Technical Support Specialist Department: 509 Support Operations Employment Type: Full Time Location: San... ...and acts as an escalation point for production environment issues. Acting as an incident... ...Support or related title of SaaS or complex software application or CRM...Full timeLocal areaMonday to FridayNight shift- ...across AI and biology. About the role We're looking for a Product Engineer to help build and scale the core product experiences of... .... Experience with billing systems, metering, or enterprise SaaS features. Experience working in AI-native teams that use coding...
- ...Description Opportunity & Product Join an agile team... ...As a Production Support Engineer (LMTS),... ...will be a senior technical lead within our... ...problem. Systems Expert: Deep understanding... ...experience. Database Specialist: Strong experience... ...in high‑growth SaaS environments. Supply...Shift work
$160k - $270k
...Mandolin Product Engineer Nearly every disease will become treatable in our lifetimes. Mandolin is laying the clinical and financial... ...to polished front-end experiences—while establishing the technical patterns that will scale with our growth. What You'll Do...Full timeWork at officeLocal area$200k
...this goal. About the Role As a Software Engineer on the Product team, you will build and scale the user-facing systems that sit... ...taste in interaction design Ability to translate complex technical systems into simple user workflows Comfort operating in ambiguous...RelocationVisa sponsorship- ...Member of Technical Staff, Product Development Mirendil Mirendil is a tech-first company focused on solving core bottlenecks that unlock step-change acceleration across science and technology. Our first goal is to democratize frontier AI R&D across scientific...
- ...Member of Technical Staff, Product TL;DR: Listen teaches AI what people actually think and want. We're Sequoia-backed, raised $100M, and our... ...packages with meaningful equity. Benefits that Support You: Comprehensive healthcare and dental coverage, flexible...Flexible hoursShift work
- ...Obsidian is hiring expert Evaluators for a remote role focusing on product management to assess AI-generated work products. Candidates should have a minimum of 5 years of relevant experience and be fluent in English. The role requires proficiency in Microsoft Office and...Hourly payWork at officeRemote work
- About the Role This role builds production AI agents that automate repetitive work by turning system observations into reliable, deployable systems. You\'ll work closely with customers to understand their workflows and ship automations that save hours of manual effort....
$10k
...0+ every day Try talking to Vapi now! Why We’re Hiring This Role: We get a feature request every 30 min. We’re hiring a cracked Product Engineer to ship a ton more stuff. What You’ll Do: 30 Day : You’ll ramp on our voice agent pipeline. It’s hard and fun. 60 Day :...Flexible hoursShift work$100 per hour
...works together seamlessly to support efficiency and growth.... ...here. About the job As a Technical Support Specialist at Odoo, you play a key role... ...proficient in utilizing Odoo's SaaS/Cloud-based applications... ...: Engage with Engineering, Product, and Developer teams to elevate...Work experience placementRemote workWork from homeHome officeWork visa$60k - $67k
Conductor-LLC is seeking a Customer Support Specialist in San Francisco. This role focuses on providing exceptional technical support through various communication channels. The ideal candidate will have a strong customer service background and technical troubleshooting...
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