Assistant Community Manager - Canoga Park, CA

Assistant Community Manager - Canoga Park, CA Job Category: Property Management Office Requisition Number: ASSIS002758 Full-Time Locations Showing 1 location ASSISTANT COMMUNITY MANAGER - Vintage Crossing USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full‑service, fully diversified, privately owned real estate investment and development organization. When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities. Benefits Medical, dental, vision, and chiropractic insurance. Paid time off, including holidays and 8 hours of paid volunteer time per year. Unpaid time off. Bonus program eligibility. A wellness incentive program. 401(k) retirement savings plan with company match. Life insurance Pre‑tax healthcare and dependent care flexible spending accounts. Regular training opportunities and career development planning. Tuition assistance and professional designation reimbursement. A scholarship opportunity for dependents of full‑time employees. An employee referral bonus program. Employee Recognition and Appreciation Events Job Description We are seeking an Assistant Community Manager for our 161‑unit Senior Community located in Canoga Park, CA. The Assistant Community Manager will report to the Community Manager. This is a non‑exempt position, with a full‑time work schedule of 8:00 am – 5:00 pm, 40 hours per week. We offer a competitive salary, depending on experience, $26 to $27 per hour. Essential Duties and Responsibilities Maintains compliance with all general and community‑specific regulations, including LIHTC, Bond, MHP, RHCP, and HOME program requirements. Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department, and/or third party. Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each. Works on multiple tasks simultaneously while balancing work quality with meeting deadlines. Uses critical thinking to solve problems. Works collaboratively with others to reach community/company goals. Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Consistently maximizes rental income. Reviews the aged receivables report regularly and collects outstanding balances from existing and past residents. Assists community manager with review of community financials and expenses. Posts resident rent payments; posts subsidy/housing rent payments where applicable. Develops and maintains positive, professional relationships with internal and external stakeholders. Handles resident complaints, concerns, and special requests as directed by the Community Manager. Monitors marketing efforts and develops new strategies. Responds to incoming leasing inquiries (waitlist, telephone, email, walk‑in) and maintains a current database of all traffic‑related activities. Completes required monthly reporting. Uses proper PPE when completing a task. Addresses and reports any potential safety hazards to supervisors immediately upon discovery. Required Skills Minimum of six (6) months of on‑site property management experience at a Tax Credit; Section 42 property (LIHTC). Computer skills in Microsoft Word, Excel, and Outlook. Experience & Education Strong customer service and sales skills. Experience in YARDI Voyager is a plus. Valid driver's license in the state of residence. High School Diploma or GED preferred, but not required. Equal Opportunity Employer USA Multifamily Management, Inc. is an equal opportunity employer and a drug‑free workplace. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the “Know Your Rights” notice from the Department of Labor. #J-18808-Ljbffr USA Properties Fund, Inc.