Airport Workforce Manager: Customer Service Leader
American Airlines
American Airlines is hiring a Customer Service Manager for Airport Workforce Management in Phoenix. You will lead frontline teams at Sky Harbor, drive safety, and deliver exceptional passenger experiences while aligning with JCBA and corporate policies. The role requires strong leadership, communication, and staffing skills, with a focus on maintaining safe, reliable operations in a fast-paced airport environment. #J-18808-Ljbffr American Airlines
$89.44k - $135.2k
...regions for Transdev Alternative Services by managing, developing, and improving... ...of parameters affecting workforce planning.Strong written and... ...and partnering with other Leaders to load balanceProficiency... ...Transdev: Cities, counties, airports, companies, and...SuggestedContract workTemporary workWork at officeLocal areaImmediate startFlexible hoursShift work- Customer Service Manager, Airport Workforce Management - Phoenix PHX Need Accommodation Assistance? Job Description Location :Sky Harbor Municipal Apt... ..., you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must...SuggestedWork at officeLocal areaFlexible hoursRotating shift
$115.2k - $138.24k
...deliver more impact together.Role description: The Senior Workforce Planning Manager Program Management Americas will drive workforce agility... ...and proactive insights are provided to Americas Service leaders. This role will also manage a team of Resource Planners....SuggestedFull timePart timeLocal area$178k - $307.05k
...their merit.Job Function: Customer ManagementJob Sub Function: Customer Service OperationsJob Category:... ...for a Senior Director, Workforce Strategy & Operational... ...as the executive leader accountable for the enterprise... ...Management:Processes complex analytics...SuggestedFull timeLocal areaImmediate startFlexible hours- ...and engaged Operations Manager to join our Operations... ...be a natural people leader, responsible for building... ...to excel. A customer-first mindset is critical... ...operational efficiencies.Drive Workforce Planning activities... ...number: R30127Profession: Customer ServiceSuggestedFlexible hoursShift workAfternoon shift
$74.2k - $116.6k
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and...Full timeContract workPart timeInternshipLocal area- Paychex is reimagining how businesses manage their workforce by delivering payroll, HR, benefits, and advisory services in a single connected HCM platform. The Workforce Management Planning & Strategy Manager leads the Shared Services contact center staffing, forecasting...
- The Workforce Planning Manager is responsible for developing and executing labor planning strategies... ...staffing needs with demand patterns, service level expectations, and financial targets... ...come first - our associates, our customers, and the families we serve across the...Temporary workFlexible hoursWeekend workAfternoon shift
- Johnson & Johnson Innovative Medicine is recruiting a Senior Director of Workforce Strategy & Operational Excellence, to lead enterprise staffing, analytics, and regulatory compliance for a 1,500-person organization. You will shape multi-year operating models, AI roadmaps...
- TSMC Arizona seeks a Workforce Development Program Manager to lead apprenticeships, accelerators, and related programs on-site in Phoenix. You will coordinate with government officials and internal stakeholders to align strategic objectives, manage budgets, and drive program...Apprenticeship
- ...Manager, Customer Experience (CX) - Service Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single... ...and ROI. Partner with business leaders to create a customer-focused CX initiative...Local area
- Arcadis is seeking a Senior Workforce Planning Manager Program Management Americas to drive workforce agility across Program Management in the... ...role will manage a team of Resource Planners and work with Service Directors and TA partners to optimise deployment and utilization...
- ...of Tolleson is seeking a knowledgeable Workforce Safety and Compliance Administrator to serve... ...preparedness, and organizational risk management. This role oversees the citywide safety... ...activities to ensure uninterrupted municipal services during emergencies. Bachelor's degree...
- ...pet parents (and partners) everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people.We are looking for a Team Manager, to provide proactive leadership and development for up...Hourly payWork experience placementWork at officeAfternoon shift
- ...program and construction managers and other professionals, working... ...senior construction leaders for our Aviation/Airport construction vertical.to support... ...Development & Workforce StrategyLead development of... ...are being hired to perform services, you will be required to pass...Temporary workFor contractorsWork at officeLocal areaRelocationFlexible hoursNight shift
- ...Director, Customer Service Phoenix, Arizona SmartRent (NYSE: SMRT) is revolutionizing... ...oversees the strategic and operational management of the Customer Service department, ensuring... ...tools and software (i.e. CRMs, workforce management, and QA tools) Excellent...Flexible hours
$62.6k - $132.4k
...Supervisor, Customer Service – Global Shared Support Services U.S. citizenship... ...role is responsible for managing complex client and associate... ...frequently with customers, leaders, and cross-functional teams... ...'re committed to growing a workforce that promotes opportunities...Temporary workWork experience placementWork at officeFlexible hours$62.6k - $132.4k
...Nashville, TN Supervisor, Customer Service - Global Shared Support... ...This role is responsible for managing complex client and associate... ...frequently with customers, leaders, and cross-functional teams... ...we're committed to growing a workforce that promotes opportunities...Temporary workWork experience placementWork at officeFlexible hours$22 - $25 per hour
...& Paid Sick Days ~ Free Preventative Services & Wellness Rewards ~ Medical, Dental,... ...campaigns. Prefer experience in case management, linkage, and working within a team.... ...perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented...Hourly payFull timeWork at officeTrial periodMonday to FridayFlexible hoursNight shift$75k - $85k
...conjunction with the General Manager, the Residential Community Manager... ...to deliver exceptional service and solutions that enhance the... ...Experience: ~4+ Years of customer service experience (required)... ...to a diverse and inclusive workforce. Applicants will receive consideration...Local areaMonday to Friday- ...Customer Coordinator (Manufacturing) Joining Rinker means becoming a part of a team that... ..., the position will assist with project management and creating submittal packages for pre-... ...employer committed to developing a workforce with well-qualified individuals without...Contract workImmediate startFlexible hours
$90k - $120k
...Amkor is recruiting for a Customer Service Manager based out of its San Jose, CA office. Responsibilities Manage the business indices for the assigned customer accounts Project management with regards to customer's SAP activities, QBRs, customer meetings and revenue recovery...Work at officeLocal areaRelocation- ...through commerce. Role The Customer Experience team is... ...process improvement, order management, and problem‑solving. As a leader of this team, you will... ...great company. A customer service mentality with passion... ...represented within our workforce. #J-18808-Ljbffr WhatnotWork at officeLocal areaRemote workWork from homeHome officeShift work
$141.5k - $212.2k
...energy future. Here, ambitious leaders have the opportunity to... ...US Distribution Engineering Manager to lead, advance, and coordinate... ...Drive consistent utilization, workforce planning, and resource management... ...trends to guide investments, service offerings, and growth...Full timeTemporary workPart timeFor contractorsCasual workLocal areaFlexible hours- ...works as a lead in designated service delivery areas and on a... ...community members, early educators, leaders, and organizations to... ...outcomes, and feedback to program management and/or program funder. Create... ...guidance, the Safer Federal Workforce determined COVID-19 workplace...Work at officeLocal areaRemote workWork from home
- ...Under general supervision, this position manages specific functions of the warehouse and... ...timely and accurate processing of goods to customers and/or vendors and the maintenance,... ...ongoing productivity• Assist with on-time service and meet customer requirements, including...Full timeTemporary workPart timeWork experience placementVisa sponsorshipShift workNight shiftDay shift
- Cox Automotive leads a Customer Care team to deliver exceptional service across channels. The Lead Customer Care Specialist provides leadership, onboarding... ...collaborate with Product, Engineering, QA, and Workforce Management to optimize tools, training, and AI-powered...
- ...trains students in the technical services that are needed today and... ...Enterprise Training & Operations Manager owns people leadership for... ...the same pace as new client workforce programs.Responsibilities:Own... ...sites, including navigating airports, and adjusting to varied schedules...Remote work
- ...enrollment forms accurately -Schedule and manage virtual appointments -Use basic... ...being part of a supportive team Industry leaders will train all new canidates, but you must... ...communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
$163k - $218k
...materials, equipment, and services that are essential to... ..., reducing costs, managing risks, and ensuring the... ...built a multidimensional workforce that brings valuable... ...to become innovative leaders in our industry.The MasTec... ...Required:Excellent customer service skillsAbility...Contract workFor contractorsWork experience placementFor subcontractorLocal areaRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Airport Workforce Manager: Customer Service Leader. Be the first to apply!
- airport manager Phoenix, AZ
- terminal operations manager Phoenix, AZ
- director of customer service Phoenix, AZ
- director client management Phoenix, AZ
- director of client services Phoenix, AZ
- customer care manager Phoenix, AZ
- contact centre manager Phoenix, AZ
- senior director of client services Phoenix, AZ
- manager customer service Phoenix, AZ
- customer service team manager Phoenix, AZ


