Community Specialist | The Shops at Wailea

Community Specialist | The Shops at Wailea Job Summary The Community Specialist is responsible for executing the store’s community strategy, engaging with the community through relationship building, events, and other activities including supporting product seeding and attending local studios. They develop and sustain local key relationships with Ambassadors and other community partners to provide synergistic value. The specialist also delivers a world‑class guest experience on the floor in the store, bringing the community perspective into the guest connection. Core Responsibilities of the Job Collaborate with store leadership to bring community strategy, through the pillars of community foundations and guest experience, to life. Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, partner studios) to increase new guest acquisition and guest retention. Engage with the local community to identify future Ambassador or partner opportunities and increase the store’s standing as a community hub. Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience. Attend, support, and/or host local and regional community events. Execute the product seeding strategy through community partners and Ambassadors. Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding community events, projects, or initiatives. Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Job Requirements Must be legally authorized to work in the country in which the store is located. Must have the ability to travel to the assigned store with reliable transportation methods. Schedule/Availability The work schedule can vary based on store needs. Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays. During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees. Experience 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building. Job Assets (nice to have) Education: High school diploma/GED/equivalent or above. Experience: building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities. What We Look For Inclusion & Diversity : Creates/supports an inclusive environment that values/celebrates differences. Integrity : Behaves in an honest, fair, and ethical manner. Connection and Partnership : Can build professional relationships with team members and guests; develops partnerships within and across the company and community. Planning and Organizing : Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities. Collaboration and Teamwork : Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives. Learner Mindset : Is curious, open to feedback, and pursues learning and progress of new skills to continually grow and develop. Self‑Leadership : Takes personal responsibility for own actions; inspires others to buy‑in and actively support goals and initiatives. Interactive Communication : Conveys information effectively and understands information shared while interacting with others. Work Context Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community. Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement. Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices. Compensation & Benefits Package Base Pay Range : $26.00 – $29.91 per hour (subject to minimum wage). Target Bonus : $2.00 per hour. Total Target Base Pay Range : $28.00 – $31.91 per hour. Extended health and dental benefits. Medical and mental health plans. Paid time off. Savings and retirement plan matching. Generous employee discount. Fitness & yoga classes. Parenthood top‑up. Extensive catalog of development course offerings. People networks, mentorship programs, and leadership series. Equal Employment Opportunity Statement Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. #J-18808-Ljbffr Lululemon Athletica