National Account Manager

Job Description

Job Description

Most National Account Managers execute the plan. This one writes it.

ZURU is on a mission to disrupt industries, challenge the status quo, and catalyse change through radical innovation and advances in automation. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; and ZURU Edge is pioneering new-generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5,000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, our globally recognized and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, NOOD, BONKERS, and Gumi Yum Surprise.

As a National Account Manager, your role is to set and lead the account strategy for major national customers. You own the relationship at senior level and are accountable for performance, profitability, and partnership quality. You operate as a strategic commercial leader, not just an executor.

Strategic Account Leadership

• Own top-tier national and platform accounts end-to-end

• Lead top-to-top meetings and long-term joint business planning

• Set clear customer strategies aligned to NA and global priorities

Commercial Ownership

• Full accountability for revenue, margin, and profitability

• Lead pricing strategy, promotional architecture, and investment decisions

• Drive disciplined forecasting and demand planning

Leadership & Influence

• Lead and develop KAMs and JKAMs where applicable

• Act as a senior commercial voice within the local business

Execution at Scale

• Ensure flawless execution across large, complex retail organizations

• Translate strategy into execution with pace and clarity

• Drive accountability across cross-functional teams

Skills & Experience

• 7–10+ years’ experience in national or strategic account management

• Proven delivery of large-scale retail growth

• Strong commercial judgement and P&L understanding

• Demonstrated people leadership and influence

What Good Looks Like

• Strong, defensible national account positions

• Trusted senior relationships with buyers and directors

• Clear, scalable account strategies delivered consistently

• High-performing, developed account teams

Think you’ve got what it takes? Apply now and tell us your story.

Life @ ZURU

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won't find anywhere else.

WHAT WE OFFER

Culture for Growth

Surrounded by an A Player Team

Competitive Remuneration

ZURU – Tomorrow Reimagined ZURU.com

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