Office Administrator / Business Operations Coordinator

Job Description

Job Description

Office Administrator / Business Operations Coordinator

Quality Property Restoration | Sacramento, CA

Pay: $25–$35 per hour, depending on experience

Schedule: Part-time, approximately 20-24 hours per week initially, with potential for additional hours

Location: In person

ABOUT THE POSITION

Quality Property Restoration is an established property restoration company serving the Sacramento region. We are looking for an exceptional Office Administrator / Business Operations Coordinator to work directly with the owner and improve the organization, efficiency, and daily operations of our business.

This is not a typical receptionist or data-entry position. We need someone who is highly organized, resourceful, comfortable with technology, and capable of taking initiative without constant supervision.

RESPONSIBILITIES

Office Administration

• Manage email, phone calls, scheduling, and customer correspondence.

• Organize customer records, contracts, project files, and documentation.

• Track outstanding tasks, deadlines, and follow-ups.

• Coordinate communications with customers, insurance adjusters, vendors, and subcontractors.

• Assist the owner with prioritizing projects and completing administrative responsibilities.

• Maintain an orderly and efficient office.

Business Systems and Process Improvement

• Help select, implement, and maintain a CRM system.

• Organize customer databases, leads, referral sources, and follow-up activities.

• Develop task trackers, spreadsheets, checklists, templates, and procedures.

• Identify inefficiencies and implement practical improvements.

• Help introduce technology and software that improves accountability and productivity.

Project and Financial Administration

• Track estimates, invoices, accounts receivable, and outstanding customer balances.

• Assist with QuickBooks and basic financial administration.

• Follow up on unresolved documentation and payment matters.

• Maintain accurate, complete, and organized electronic job files.

QUALIFICATIONS

• At least 3 years of experience in office administration, executive assistance, office management, or business operations.

• Strong organizational skills, attention to detail, and follow-through.

• Proficiency in Microsoft Office, Excel, email, and business software.

• Ability to learn new software quickly.

• Excellent communication and problem-solving skills.

• Ability to work independently, take ownership, and manage competing priorities.

• Dependability, professionalism, and accountability.

Preferred: CRM implementation or administration, QuickBooks, process improvement, or construction/restoration industry experience.

WHO WE ARE LOOKING FOR

We want someone who sees what needs to be done, takes initiative, develops practical solutions, and follows through until the work is complete. The right person enjoys turning disorganized information into efficient systems and takes pride in keeping the office, files, and responsibilities organized.

COMPENSATION AND OPPORTUNITY

$25–$35 per hour depending on experience. Approximately 20 hours weekly initially, with potential for additional hours and growth into a full-time position.

HOW TO APPLY

Please submit your resume and briefly describe a time you improved an administrative process, implemented software, or organized an office or business operation.

Quality Property Restoration is an equal opportunity employer.

Quality Property Restoration is a locally owned restoration company serving property owners throughout the Greater Sacramento area. We help homeowners and businesses recover from water, fire and other property losses.

Our focus is providing professional restoration services while building a strong, organized company where experienced people have the resources and responsibility to do their jobs well. We value quality workmanship, customer service, accountability, teamwork and doing what we say we will do.

We are continuing to grow and are looking for experienced restoration professionals who want to play an important role in that growth.

Company Description

Quality Property Restoration is a locally owned restoration company serving property owners throughout the Greater Sacramento area. We help homeowners and businesses recover from water, fire and other property losses.\n\nOur focus is providing professional restoration services while building a strong, organized company where experienced people have the resources and responsibility to do their jobs well. We value quality workmanship, customer service, accountability, teamwork and doing what we say we will do.\n\nWe are continuing to grow and are looking for experienced restoration professionals who want to play an important role in that growth.