Assistant Store Manager

Assistant Store ManagerCitarella is one of the most iconic premium food retailers in the United States, built on more than a century of culinary heritage and an uncompromising commitment to quality. Established in New York City in 1912 as a neighborhood seafood shop, the company has evolved into a family-run gourmet market destination known for "fresh from the source" standards, deep product expertise, and a hospitality-forward customer experience.Today, Citarella operates specialty markets across New York City, the Hamptons, and Greenwich, Connecticut. The brand is widely recognized for extraordinary seafood and a best-in-class assortment of prime dry-aged meats, chef-prepared foods, scratch-made pastries, artisanal cheeses, cured meats, smoked fish, and a curated lineup of private-label products. Its reputation rests on craftsmanship, pride, operational discipline, and a relentless pursuit of excellence.Citarella's next chapter requires scaling this high-standard, founder-driven business into a durable, professionally managed enterprise capable of sustained growth across markets and channels—while preserving the quality, culture, and customer intimacy that define the brand.Role & Responsibilities:We are seeking a motivated and results-driven Assistant Store Manager to join our dynamic retail team. In this pivotal role, you will support the Store Manager in overseeing all aspects of daily operations, ensuring the store runs smoothly, efficiently, and profitably. You will play a key role in driving sales performance, managing team development, and delivering exceptional customer service that aligns with our brand standards. This is a hands-on leadership position, ideal for someone with strong organizational skills, a passion for retail excellence, and the ability to lead by example. If you thrive in a fast-paced environment and are committed to team success and customer satisfaction, we invite you to bring your talent to our store.Assist store manager in overseeing all aspects of daily store operation including store sales and profitabilityTrack, analyze, and act to improve store performance at all levelsFoster positive work environment and lead by exampleHire, train, and motivate store teamsEnsure proper training and development of associatesEnsure the store products meet or exceed quality standards and are merchandised according to brand standardsAchieve and exceed profit goals while maintaining expense controls and increasing salesFocus on customers satisfaction and needs and hold employees accountable to provide the same superior service through best practicesAssist in overseeing store merchandising, department ordering/receiving, waste and returnsOversee department and store schedulesEnsure team members adhere to Company policies, procedures, and guidelinesAssist in overseeing control of all inventory, product cost, cash handling, and purchasingOversee and monitor handling of cash, safe, registers, POS transactionsAssist in overseeing and executing all the necessary reporting and admin duties: Invoices, Payroll, Inventory, etc.In addition, other duties, tasks, projects as per business needQualificationsMinimum 5 years of assistant store management experience in a food/grocery or retail operation, or equivalent experienceDemonstrated track record of workplace achievement in the selection, coaching, and development of employees.Proven ability to drive customer satisfaction, financial performance and employee satisfaction.Ability to work with performance metrics, product specifications, and management systemsProven experience managing a team within a multi-department operationProficient knowledge and understanding of food and beverageExceptional guest service skillsExcellent oral and written communication skillsExpertise in health, food safety & sanitation procedures (Dept. of Health/ Dept. of agriculture experience is a plus)Coaching and staff development experienceKnowledge and ability to operate basic kitchen equipmentExcellent interpersonal, time management, and organizational skillsAbility to work a flexible schedule including nights, holidays, weekends.Must be computer proficientMust be willing to travel to different store locations to meet the demands of the businessMust be able to meet physical demands of the position including standing for extended periods of time, bending, pulling, pushing, carrying up to 50 pounds, etc.