Team Manager

Louis Vuitton Tysons Galleria is seeking an innovative Team Manager who is committed to driving excellence in the Client and Team experience. A Team Manager at Louis Vuitton is an ambassador of the Brand. You will take ownership to lead and mentor your team, build Client relationships, proactively further the achievement of sales goals and ensure that the highest level of Client experience is delivered. Our Team Managers proudly represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members. Job responsibilities Team Management and Development Ensure your team delivers an outstanding experience to each client. Provide consistent coaching and identify tailored development and training needs Client and Business Development Support the team in building long term Client relationship by using the different clienteling tools Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training) Selling and Floor Management Act as a role model demonstrating sales leadership to the team, support them with their own sales, and cultivate cross-selling and Client repurchase Build and develop a personal Client portfolio Operations Ensure policies, Brand standards and grooming guidelines are communicated and implemented Profile In collaboration with the Store Director, you will have ownership of the business and team performance, driving each to success. To be successful in this role you must be commercially minded with an understanding of the luxury and local market, ideally gained within the retail sector. With extensive people leadership skills and a passion for exceptional customer service, you will continuously strive to exceed our client’s expectations. Given the fast-paced nature of our business, you must have an agile approach to your role and thrive working in a dynamic and evolving environment. Additional information Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment. Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence. At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes. #J-18808-Ljbffr