Accounts Receivable Administrator - SSC

Accounts Receivable Administrator

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

The Accounts Receivable Administrator will support the Accounts Receivable team and maintain an organized system of documentation related to incoming payments and customer accounts. This role requires a strong focus on customer service, fostering a positive and professional culture throughout the organization. The ideal candidate will be detail-oriented, possess excellent communication skills, and be committed to upholding the confidentiality and accuracy of financial information.

Key Responsibilities and Accountabilities

• Deliver comprehensive administrative assistance to ensure smooth and efficient Accounts Receivable operations.
• Process and post incoming payments (checks, ACH, wire transfers, credit cards) accurately and timely.
• Monitor and manage the Accounts Receivable inbox, responding to customer inquiries and distributing information as needed.
• Generate, review, and distribute customer invoices and statements in a timely manner.
• Reconcile customer accounts and resolve discrepancies, including short payments, deductions, and unapplied cash.
• Assist with collections efforts including following up on outstanding invoices and communicating with customers regarding payment status.
• Maintain accurate and organized customer account records and documentation.
• Prepare and distribute aging reports and support reporting on receivables performance.
• Ensure compliance with company policies and accounting standards related to revenue and receivables.
• Coordinate with internal departments (sales, operations, etc.) to resolve billing or payment issues.
• Assist with audits by providing necessary documentation and account details.
• Maintain the confidentiality and security of all financial files and sensitive information.
• Support month-end and year-end closing processes related to Accounts Receivable.
• Assist with other projects as needed.

Skills / Qualifications

• Teamwork, Emphasizing Excellence, Initiative, Leadership
• Customer Service, Listening, Reporting Skills, Presentation Skills
• Verbal Communication, Written Communication
• Critical Thinking, Organizational Skills
• Detail-Oriented, Reliable, Data Entry Accuracy
• Ability to establish and maintain effective working relationships

Requirements:

• Minimum of one year of experience in Accounting or Accounts Receivable
• Knowledge of accounting systems and financial chart of accounts
• Proficiency in MS Excel, Outlook, strong 10-key by touch, typing speed of 60+ wpm
• Ability to work independently in a fast-paced, high-volume environment with a focus on accuracy and timeliness

Physical Demands

• While performing the duties of this job, the Accounts Payable Administrator is frequently required to stand, walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Event Network offers full-time team members a comprehensive total rewards package with a variety of coverage options. Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance. Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Paid Time Off: Vacation Accrual; Sick Leave Nine Paid Holidays. Profit Sharing Bonus Plan Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

BRING YOUR PASSION AND TALENT TO OUR TEAM! Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We're committed to creating an inclusive environment for all Team Members.