Loan Servicing Specialist

Job Description

Job Description

Description:

Job Summary

The Loan Servicing Specialist is responsible for the accurate and timely servicing of the Bank’s loan portfolio, as well as providing clerical support to the lending division and other areas within Loan Operations.

Job Responsibilities

• Responsible for the initial setup of all loans (news/renewals/modifications) on the Bank’s core processing system.
• Daily processing of loan payments received, including participations bought and sold.
• Daily reconcilement and clearance of loan related G/L’s.
• Monitor daily the Loan Admin e-mail inbox for loan transaction requests, research requests, etc. and process accordingly.
• Establish initial collateral related exceptions/ticklers for items missing or needing ongoing follow-up (such as recorded documents, final title policies, UCC continuations, etc.).
• Assist in maintaining the physical loan files, including uploading ancillary loan documents into the loan files in Nautilus.
• Prepare payoff letters, upon request, from internal/external customers.
• Assist in answering internal/external customers loan related questions, as well as perform system maintenance to ensure accuracy of loan data.
• Follow-up on real estate tax payments and expired insurance (both hazard and flood), including force placing coverage (when needed) and adding related charges to the respective loans on the bank’s core processing system.
• Complete special projects assigned by management.

Qualifications, Knowledge, and Skills

• Experience in Fiserv is preferred
• High School education or GED equivalent
• Minimum 2-4 years’ experience with processing/servicing all types of loans.
• Able to prioritize workflow and handle shifting priorities
• Detail oriented, well organized and demonstrates flexibility, versatility and good judgement
• Has a proactive problem solving attitude, professionalism and effective communication skills.

Work Environment

• General office conditions

Disclaimer

All offers for employment with Saint Louis Bank are contingent upon the candidate having successfully completed a criminal background check. Saint Louis Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Saint Louis Bank is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.