Second-Shift IT Helpdesk Operations Lead
Jobtailor
Jobtailor is seeking a hands-on Helpdesk Support Services Supervisor to lead the second-shift Tier 1/2 team and Batch Operations. You will guide staff, participate in tickets, and ensure high-quality support aligned with SLAs. You will monitor performance, drive process improvements, coordinate off-hours coverage, and develop plans to enhance customer satisfaction and efficiency across the enterprise IT environment. #J-18808-Ljbffr Jobtailor
Vacancy posted 2 days ago
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