Appliance Service Technician (Long Island, NY)

Position Appliance Service Technician (Long Island, NY) Location USA, Long Island, NY Compensation Competitive hourly rates: $24 – $35+ base, depending on experience, certifications, and location. Benefits Annual wage increases and uncapped incentive opportunities Service van provided Laptop computer and smartphone Uniforms, work boots, and specialized tools Medical, dental, vision, and life insurance on DAY ONE 401K and tuition reimbursement Paid vacation and paid holidays Career growth opportunities and continuous technical training Responsibilities Diagnosing and completing in-home repairs on GE Appliances' major appliances Using sound judgment to recommend repair vs replacement based on cost-effectiveness and customer needs, prioritizing repairs whenever practical. Promoting and selling service contracts, water filters, and related products/appliances as appropriate, always focusing on value-driven solutions and the best customer experience Operating an assigned Bodewell service van to customer locations Accurately documenting repairs, routes, and work activities Participating in training sessions, meetings, and events to maintain industry expertise Managing inventory and maintenance of your service vehicle Delivering high-quality service and maintaining strong customer satisfaction Following all safety protocols to protect yourself and others Qualifications HS Diploma or General Education Degree (GED) 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance Ability/experience diagnosing and repairing major appliances Excellent customer service and communication skills with a responsive, professional approach. Basic computer aptitude including proficiency in Microsoft Office Suite specifically Microsoft Outlook and Microsoft Teams. Ability to work a flexible schedule with some Saturdays as needed Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen. Must have or be willing to obtain CFC Certification within 6 months. Wear uniform & maintain standards of personal grooming & appearance consistent with GE Appliance values Self-directed and solid team player Ability to deescalate situations and rebuild customer confidence in our products Ability to perform the essential functions of the position, with or without accommodation, including, but not limited to: Ability to step up, into, and out of a van and sit for extended periods of time Ability to handle/work with parts/equipment which may be hot, cold, and/or wet Ability to use often powered hand tools and occasional use of vibratory tools/equipment Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required Preferred Qualifications 6 plus months of experience with Refrigeration repair Experience using Salesforce or similar customer relationship management (CRM) systems. CFC Certified Certification in appliance repair or associate’s degree preferred Read and interpret wiring diagrams, schematics and other service information. Equal Opportunity Employment GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Accommodations Request If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to View email address on click.appcast.io. #J-18808-Ljbffr