Director Rehab Services-Plano

Director Rehab Services Work location: Texas Health Plano – Plano, TX Work hours: Full Time, Monday – Friday, 08:00 AM – 5:00 PM Key Responsibilities Continuous Improvement Use benchmark data from internal and external sources to identify opportunities for improvement of care and patient safety Identify key performance indicators that need to be monitored and evaluated Develop, monitor & evaluate systems that improve organizational performance Include department staff in KPI goal setting, strategy development and outcomes analysis Operations Plan, organize, and delegate activities as required for the safe, efficient and effective operation of departments/programs including active participation with other hospital and leadership staff to accomplish this objective Develop and oversee the implementation of policies, procedures, and standards that direct department/program operations and provide direction for the delivery of quality care in a timely manner Ensure policies, procedures, and standards are consistent with hospital, community and nationally recognized evidence based practice standards and regulatory requirements such as TJC, AACVPR and CMS Actively incorporate measures to obtain compliance with regulatory and accreditation standards and requirements Provide leadership, direction and supervision to ensure efficient and effective day to day functioning in assigned areas and the appropriate delegation of responsibility Establish formal means of accountability within areas of responsibility toward the achievement of established objectives and related measurable results Direct activities that support compliance with regulatory and accreditation standards and requirements Create processes that support dissemination of data and information to leadership team and staff Continuously monitor progress toward the achievement of annual and long term key performance indicators at the hospital and system level, implementing corrective action plans as necessary Human Resources Evaluate staffing and qualification requirements for the provision of service Implement effective recruitment and retention programs for areas of responsibility, taking action as necessary to provide an adequate level of qualified staff Promote professional growth, development and accountability in staff, students and colleagues Coach and mentor staff in order to improve their performance and expand responsibilities Create and support a structure for shared decision making with an emphasis in inter/intradepartmental team work and team accomplishments Establish the processes and participate in reward and recognition of individual and team accomplishments Identify and develop leadership talent and skills within all positions in the cost centers Track and evaluate staff performance and individual development, holding staff accountable for achieving service expectations Strategic Planning Establish priorities for department/program growth and enhancement based on customer need, research findings, and industry trends Effectively market services to key stakeholders Collaborate with other departments/ disciplines in the development, implementation, and evaluation of programs and services Collaborate with all customer groups (patients, dept/hospital staff, physicians and other customer groups), to meet and exceed needs/expectations Create & maintain a collaborative work environment (patients, physicians and key stakeholders) Actively engage customer groups on a regular basis to promote effective relationships and communication with prompt resolution of issues and concerns Take action on customer satisfaction results to close gaps between actual results and expectations Fiscal Management Provide input into the preparation of the operating budget for areas of responsibility Prepare capital budgets for areas of responsibility In collaboration with the department management and staff, determine the appropriate number and level of staff, balancing competency, patient needs, patient outcomes, patient safety outcomes and productivity guidelines Manage the approved budget and adjust strategies as needed to meet budgeting expectations Regularly communicate with staff and customer groups as appropriate regarding hospital/departmental goals, results and future direction Advocate for appropriate fiscal and Human Resources to accomplish work/goals for the Department and the Organization Satisfaction Collaborate with all customer groups to meet and exceed needs/expectations Evaluate customer satisfaction on a regular basis to determine gaps in actual results and expectations, formulating and taking corrective measures as appropriate Patient Assessment/Treatment Provide physical therapy assessment and treatment in all levels of care Document patient assessment and treatment in a timely manner Refer patients to other services/programs as needed Provide age appropriate assessment and intervention Maintain clinical competency per PBDS standards Appropriately provide patient and family education Professional Accountability Network with peers in State/Region/Nation to share ideas and conduct mutual problem solving Promote understanding and effective use of organization management theories and research Establish collegial relationships with physicians, staff and administration Integrate team-building strategies and principles of group process in iteration with staff Promote a professional image in demeanor, appearance, attitude and behaviors Engage in self-performance appraisal on regular basis, identifying areas of strength as well as areas for professional/practice development Support and promote community health activities among staff and colleagues #J-18808-Ljbffr Texas Health Resources, Inc.