Sales Manager

Job Title: Sales Manager
Location-Type: Onsite in NYC (Midtown)
Start Date Is: ASAP
Duration: Permanent, Direct Hire
Compensation Range: $100-120K + Quarterly Performance Bonus
Benefits: Eligible for Health, Dental, Vision, 401K, PTO
Must be authorized to work in the U.S. This position is not eligible for sponsorship.
Job Description:

Our client, a high-growth financial services startup specializing in merchant cash advance and business debt relief, is seeking an experienced Sales Manager to lead and grow their sales team. This is a hands-on management role reporting directly to the CEO at a lean company doing roughly $12M annualized and profitable. The environment sits in a sweet spot between startup and established business: not corporate, but no longer scrappy day-one startup either. The ideal candidate is a structured, authoritative people manager who stays in the details of every deal, coaches reps to close, and holds a team accountable in a fast-paced, deal-driven sales environment.

Day-to-Day Responsibilities:

• Manage and coach a team of about 6 direct reports
• Know the status of every deal on the floor at all times and stay closely involved in individual deals
• Regularly listen to live and recorded calls, identify issues, and coach reps on how to close
• Run daily and weekly pipeline management and morning pipeline review meetings
• Track rep performance, activity metrics, conversion, speed-to-lead, and lead lifecycle using provided dashboards
• Recruit, hire, and manage sales personnel
• Jump in on customer calls as needed for escalations
• Take control of the room, hold reps accountable, and address performance issues directly
• Handle team issues and personality dynamics directly, escalating to the CEO only when necessary, as autonomy is expected
• Manage varying personalities and egos across the team, keeping the group cohesive and focused
• Lead team meetings with energy, keeping reps motivated and engaged for the next day and the next deal
• Report performance and team updates back to leadership with precision and detail

Minimum Requirements:

• Direct sales management experience in merchant cash advance, business debt, or commercial lending, with a strong understanding of the complex, multi-step sales cycle involved in working with business owners
• Proven, long-standing sales management experience (the more senior, the better)
• Demonstrated success managing and developing a sales team, with the ability to quantify specific impact on team performance and growth (for example, "grew team from X to Y reps over Z years, " with specifics on what changed and how you contributed)
• Strong experience with pipeline management and sales dashboards/CRM (Salesforce)
• Detail-oriented, with the ability to speak precisely to rep-level KPIs and metrics
• Strong interpersonal skills with a proven ability to manage different personalities and egos within a team
• Strong presence and the ability to command respect from a team spanning a wide age range
• Comfortable operating with autonomy and going with the flow in a lean, fast-moving environment
• Motivational leadership style, able to energize a team without needing to be the most "captivating " personality in the room

Preferred Qualifications:

• Experience with MCA relief, business debt settlement, or alternative business lending, including an understanding of how business owners evaluate and decide on these solutions
• Experience managing remote or hybrid sales team members
• History of promotion or expanded scope within a previous sales management role