Patient Care Coordinator
AEG Vision
About AEG: At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve. You'll join a team that:
- Invests in leadership development and internal growth.
- Believes people and performance go hand in hand.
- Values collaboration, authenticity, and continuous learning.
- Celebrates wins, supports challenges, and grows together.
- Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
- Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
- Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
- Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
- Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
- Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
- Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
- Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
- Run reports and review accounts to ensure all charges are billed, filed, and up to date.
- Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
- Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
- Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
- Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
- Assist in maintaining an organized, clean, and patient-ready front office environment.
- Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
- High school diploma or equivalent.
- Basic computer literacy and ability to learn practice management systems (EMR).
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Strong communication skills (verbal and written) with a focus on patient-centered service.
- Strong interpersonal skills and ability to work collaboratively across teams.
- Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
- Must be able to maintain patient and practice confidentiality.
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
- Ability to utilize office equipment
- Prolonged sitting, standing, and walking
- Ability to lift up to 10 lbs
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Patient Care Coordinator in New York, NY vacancy
- ...Upstream Rehabilitation, a brand partner, seeks a Patient Care Coordinator I to support clinic growth through efficient patient intake and practice management. You will collaborate with the Clinic Director to ensure smooth operations and a welcoming patient experience...Suggested
Upstream Rehabilitation , Inc.
New York, NY4 days ago - ...A healthcare technology company is looking for a Patient Support Coordinator to optimize their Evolve platform and EMR while assisting with various administrative duties. Responsibilities include scheduling appointments, managing patient records, and collaborating with...SuggestedWork at officeRemote work
FlyteHealth
New York, NY3 days ago $30 - $35 per hour
...Join our high-end Periodontial practice as our Patient Care Coordinator, where you will play a key role in enhancing the patient experience. You will be responsible for coordinating patient appointments, managing communications between patients and dental staff, and ensuring...SuggestedHourly payWork at officeWeekend workWeekday workHigh End Hiring
New York, NY2 days ago- ...POSITION:The Intake Specialist processes new patient referrals and triages to an in network... ...-time prescription status updates and coordinating efforts to expedite order completion and... ...and communicate their continuum of care.Ensure open communication and collaboration...SuggestedWork at office
HR HealthCare
New York, NY4 days ago $18 - $21 per hour
...occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing...SuggestedHourly payProfessional Physical Therapy
New York, NY14 hours ago- ...The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters...
AMEN CLINICS, INC., A MEDICAL CORPORATION
New York, NY3 days ago - ...Sedgwick is seeking a Referral Coordinator to provide world‑class service by processing referrals for medical goods and services and confirming patient information. You will contact patients, liaise with vendor partners and claims adjusters, and ensure referrals are medically...
Sedgwick
New York, NY3 days ago - ...Form Health is seeking a remote Patient Care Coordinator (PCC) to facilitate comprehensive support for clinical operations. You will ensure patients experience seamless care from the first contact, working closely with medical clinicians and dietitians. Key responsibilities...Remote work
Form Health
New York, NY2 days ago - ...The Role We are looking for a Patient Support Coordinator to join our growing team to optimize the use of FlyteHealth’s Evolve platform and EMR to... ...registered dietitians to ensure high‑quality and reliable care. As new staff is hired, support may be required for onboarding...Work at officeRemote work
FlyteHealth
New York, NY3 days ago $20 - $25 per hour
Our office, Gordon & Maltz - New City, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional...Temporary workWork at officeWork from homeSpecialty1 Partners
New York, NY2 days ago$19.86 - $38.85 per hour
...Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is... ...physical, mental and social needs – helping patients access and navigate care anytime and... ...support multiple providers. The Patient Care Coordinator is a flexible team member who works to...Hourly payMinimum wageFull timeWork experience placementLive inLocal areaMonday to FridayFlexible hoursWeekend workUnitedHealth Group
New York, NY3 days ago- Spear Physical and Occupational Therapy on 3rd Ave in the Upper East Side seeks a Care Coordinator to welcome patients and manage appointment flow. You will respond to calls and emails promptly, guiding patients through the out-of-network experience with a smile and 5‑...
- Spear Physical and Occupational Therapy is seeking a Care Coordinator for our Battery Park location in New York. You will welcome patients, help manage appointment flow, and respond to calls and emails promptly to ensure a smooth patient experience. We value empathetic...
$22 per hour
A healthcare service provider in the United States is seeking a Virtual Patient Support Specialist to serve as the primary contact for patients. This remote role involves providing administrative and clinical support, answering patient inquiries, and ensuring a smooth patient...Remote job$17 - $20 per hour
...Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn... ...population, without regard for ability to pay. We are seeking a Patient Care Coordinator to perform patient engagement services. You will the liaison...Hourly payWork experience placementWork at officeFlexible hours$65k - $68k
...individual to join our team as a PatientCare Coordinator. This role combines exceptional customer... ...and administrative support to ensure patients receive a seamless experience throughout... ...journey. The Patient Experience & Care Coordinator serves as a key point of contact...Work at officeShift workWeekend workAfternoon shiftEarly shift- ...they live. As the leading provider of mobile dermatological care for seniors in the US, our providers visit more than 2,000senior... ...and better quality of life for residents. Position The Patient Care Coordinator (Account Manager) is the liaison between the senior communities...Full timeRemote work
- ...weight loss clinic specialized in helping patients with obesity lose weight and lead... ...convenience of telehealth, including long-term care from a specialized physician and... ...through modern technology. The Patient Care Coordinator role supports physicians, dietitians and...Remote workFlexible hours
$34 - $40 per hour
Job Title: Patient Care Coordinator Location: United States, Remote Compensation: $34.00-$40.00 per hour Employment Type: Full-Time Benefits: Paid Time Off, Medical, Dental and Vision coverage with company as well as individual contribution, 401k (individual contribution...Hourly payFull timeImmediate startRemote workFlexible hours- MD Ally is seeking a Patient Intake Specialist and Care Coordinator for a remote contractor position. The successful candidate will be the first point of contact for patients, ensuring a top-tier care experience while effectively collecting and managing patient information...Remote jobFor contractors
- AmerisourceBergen is looking for a Patient Care Coordinator who will work remotely but must be located in Kentucky or Southern Indiana. This role involves resolving patient inquiries, assisting with drug therapy, and maintaining strong relationships with healthcare professionals...Remote job
$23 - $24 per hour
...Job Description Job Description At HouseCalls Home Care, we’re more than a Licensed Home Care Services Agency (LHCSA) —... ...their own homes. We are currently seeking a Chinese-speaking Patient Care Coordinator to support our diverse patient population from our Brooklyn...Temporary workWork at officeDoral Investor Group LLC - Office
New York, NYa month ago$20 - $24 per hour
...Vision insurance Dental insurance Paid sick time Full job description Position Summary The Receptionist/ Patient Care Coordinator will strive to deliver five-star concierge-level customer service to every patient from their initial evaluation through each...Hourly payFull timeWork at officeRelocationMonday to FridayShift workH & D Physical Therapy and Occupational Therapy, PLLC
New York, NY2 days ago- ...Union Family Dental Llc in New Jersey is seeking a Front Desk Representative to be the first point of contact for patients in our thriving clinic. Your responsibilities include greeting customers, booking appointments, answering phone calls, and managing co-payment information...
Union Family Dental
New York, NY14 hours ago - Specialty1 Partners is seeking a Patient Care Coordinator for Gordon & Maltz - New City, to manage front desk duties and ensure an exceptional patient experience. You will greet visitors, maintain records, handle calls, and keep the reception area organized while supporting...Work at office
$32.27k - $38.82k
Touro College & University System is seeking a Clinic Coordinator to serve as the primary liaison between patients and clinical staff in New York, NY. This role involves managing patient flow, conducting vital sign assessments, and coordinating appointments. Ideal candidates...- ...Job Description Job Description About the Role: The Patient Care Coordinator plays a crucial role in ensuring that patients receive comprehensive and coordinated care throughout their healthcare journey. This position involves managing patient appointments, facilitating...Work at office
$17 - $20 per hour
...Job Description Job Description Patient Care Coordinator Location: 45 Rockefeller Plaza, 3th Floor Manhattan, NY, 10111 Job Type: Full-Time We are seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role...Hourly payFull time$25 - $30 per hour
...This is an emerging area of medicine that is delivering meaningful results to patients every day. Currently, HMS is seeking well qualified candidates for a Full-Time patient care coordinator position. Spanish speaking candidates preferred. The location for this...Hourly payFull timeWork at officeFlexible hoursWeekday work- ...Job Description Job Description Job Function: Patient Care Coordinator Job Level: Individual Contributor Employment Status: Full-time Primary Location: Bay Ridge, Brooklyn, NY Job Summary: The Patient Care Coordinator is a proactive role designed...Full timeWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Care Coordinator. Be the first to apply!
Related searches
- patient access coordinator New York, NY
- patient intake coordinator New York, NY
- part time medical secretary New York, NY
- patient relations representative New York, NY
- patient services representative New York, NY
- patient care coordinator New York, NY
- dental patient care coordinator New York, NY
- patient assistance representative New York, NY
- patient registration representative New York, NY
- patient experience coordinator New York, NY