ANTWERPEN CJDR SALES ASSOCIATES

divh2Looking To Hire Sales Associate/h2pTAKE CONTROL OF YOUR SUCCESS in working for one of the best employees in the Baltimore area. Successful candidates possess a passion for cars and their latest technology, are sharp, positive, energetic and have a strong desire to achieve financial success. Areas most aggressive pay plan in the Baltimore area./ppBenefits We Offer:/pulliHealth, Dental Vision Insurance/liliPaid Vacation Time Off/liliPaid Sick Time Off/li/ulpQualifications Skill Requirements:/pulliRegularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology./liliPrior automotive or retail sales experience required./liliExperienced at using CRM software a plus./liliComfortable using digital communication tools social media messaging, email, text in addition to phone./liliBi-lingual with proficiency in both English and Spanish highly desirable./liliExceptional guest service skills required./liliExcellent verbal non-verbal skills, listening and problem-solving skills. Knowledge of Microsoft Office suite is required./liliPresent a professional and well-groomed appearance./liliDesire to achieve exceptional Guest Satisfaction scores./liliHigh school diploma or GED equivalent required./li/ulpResponsibilities Include:/pulliReview online vehicle inventory daily to ensure knowledge of all inventory./liliRespond and engage with in-store and online sales inquiries using our CRM tool, online chat, email, text, phone and social media messaging to understand our Guests needs and match with corresponding vehicles in inventory./liliFilm brief vehicle overviews and send to Guest for vehicle(s) of interest./liliSchedule and confirm Guests test drive appointment, prepare vehicle(s) of interest prior to their arrival, greet Guest to the dealership and accompany them on test drive to demonstrate vehicle features, technology and optional equipment available./liliBe well-versed in brand product knowledge, competitive product knowledge and effectively overcome Guest objections throughout the sales journey./liliRegularly communicate with Guest until the sale has closed and coordinate the entire transaction from vehicle presentation to pre-finance paperwork./liliCoordinate sold vehicle delivery to Guest ensuring they understand vehicle features and warranty. Introduce each Guest to the Service Department and schedule their first manufacturer recommended maintenance appointment./liliProspect for new business using dealership database and networking to identify potential sales opportunities and develop your personal book of repeat business./liliUpdate and manage Guest profiles in dealership database. Maintain CSI scores equal to, or above, manufacturer requirements./li/ul/div