Office Assistant 2

Job Description

The recruitment is exempt from the hiring freeze (Administrative Order 358)

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

WHAT YOU WILL BE DOING: Are you looking for a rewarding career with excellent benefits and opportunities for advancement? Look no further! By joining the Alaska State Troopers as an Office Assistant 2, you will be an integral part of the C Detachment team serving Western Alaska. In this position you will work behind the scenes providing support for the Nome and Unalakleet posts in the areas of judicial services, case management, travel, and general clerical. You will learn a variety of skills and gain broad knowledge of the Department of Public Safety, Division of Alaska State Troopers that will prepare you for many promotional opportunities.

OUR ORGANIZATION, MISSION, AND CULTURE: The Department of Public Safety (DPS) strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. As a member of DPS, you would be instrumental in ensuring this mission is met by providing direct support of law enforcement activities.

THE BENEFITS OF JOINING OUR TEAM: As a member of one of the most unique law enforcement agencies in the nation, you will be part of a team that embraces the core values of loyalty, integrity, courage, compassion, leadership, and accountability as they serve rural Alaska. In this fast-paced environment you will work with a phenomenal team of professionals, both civilian and commissioned, while gaining experience in a range of administrative duties that will provide a foundation for growth in multiple functional areas.

THE WORKING CONDITIONS YOU CAN EXPECT: This position is located and works full-time out of the Alaska State Trooper post located in Anchorage. The work environment is friendly, team oriented and productive.

WHAT WE ARE LOOKING FOR:

• Excellent customer service skills, demonstrating professional and friendly communication while handling a wide range of situations and demographics.
• Strong written, verbal, and detail-oriented communication skills with the ability to communicate complex information.
• Attention to detail while working under pressure in a fast-paced environment to ensure accurately entering data into multiple systems, reviewing documents, processing and routing court paperwork and handling payments.
• Experience and skill with Microsoft Office applications, especially Excel, Word, and Outlook.
• Time management skills and the ability to adapt to changing priorities from several sources while working independently with minimal supervision.

Minimum Qualifications

High school diploma or the equivalent. AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

COVER LETTER A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

BACKGROUND CHECK This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call View phone number on click.appcast.io or View phone number on click.appcast.io in Juneau or TTY: Alaska Relay 711 or View phone number on click.appcast.io or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at View phone number on click.appcast.io (toll free) or View phone number on click.appcast.io if you are located in the Juneau area. Requests for information may also be emailed to View email address on click.appcast.io.

Contact Information

For specific information about the position, feel free to contact the hiring manager at:

Kylie Edwards

Administrative Assistant 3

Phone: View phone number on click.appcast.io

View email address on click.appcast.io