AJC International: Sales Assistant, Cuba (Sales Representative Track)(Bilingual Spanish)

Job Description

Job Description

About AJC International:

AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 40 nationalities speaking more than 39 languages. For more than 45 years, we have focused on one goal — making our clients more successful.  To learn more about AJC, visit our website at

Job Summary:

We are looking for an enthusiastic and dynamic Sales Assistant to join our diverse team. The Sales Assistant will perform critical administrative, operations, and customer service duties including business set-up, company and customer communications, web administration, commercial interface, and logistics support. The ideal candidate should be proactive, energetic, and have outstanding customer service & problem-solving skills.  

Essential Responsibilities:

Administrative Duties

1. Work to support Commercial initiatives and intercompany sales within the region:

• Prepare, analyze and push reports to the sellers and buyers
• Send weekly reports to sellers about gaps in the business and potential improvements in sales
• Be responsible for daily updating Market Reports (USDA and UB) to Commercial teams
• Follow-up and be responsible for pricing adjustments on formula business on a daily basis
• Be the main contact point in AJC for putting intercompany orders in the system and make sure information is always updated and accurate for other companies to consult.

Customer Service

1. Maintain customer communication regarding export cargo from various global origins to the Cuba region. This includes and is not limited to:

• Status of cargo
• Sending weekly shipping schedule to customers
• Sending shipment advice
• Tracking of containers and updating about status to customer and any other relevant party
• Control and push sellers/buyers on Out of Contract orders

Essential Skills:

• Outstanding customer service and communication skills.
• High attention to detail.
• Strong sense of urgency and aptitude to work under pressure.
• Must be able to prioritize tasks.
• You approach problems proactively, and your initiative and analytical capacity is one of your strengths.
• You are a facilitator and have the adaptability to change while maintaining organization to handle various tasks simultaneously.
• You can work independently while at the same time you can be a valuable and flexible team player.

Education & Experience:

• University degree or higher related to business, administration, and ocean transportation experience.
• 1-3 years working experience in the field of logistics & operations and/or international commerce.
• Understanding of International Trade.
• Familiar with modes of transportation, ocean shipping, and documentation.
• You need to have general knowledge of Incoterms and contract application.
• Strong computer skills, in MS Office software and very proficient with computer programs.

Language Requirements:

• Candidate is required to speak, read, and write in Spanish and English.